Junior Business Support Specialist - e-Xperience Associate

Job Description

Embark on a dynamic journey with Allegro e-Xperience 2025, spanning from 1st of July 2025 to 31st of December 2025 . Upon successful completion, we aim to extend a permanent contract, fostering your professional growth and development.

Details regarding our recruitment process and timeline you can find here

Are you ready to kickstart your career? Apply now and seize the chance to shape the future of e-commerce! For this position, we are looking for 1 person.

What does this role involve? 

• You will be part of the process management team within the Customer Experience area
• You will be responsible for finding process defects and generating ideas to remove them from customer and employee
• You will improve internal processes to ensure a seamless customer experience
• You will develop automated solutions to anticipate customer inquiries and enhance accesssupport on the platform 

What we offer:

• The opportunity to learn, work on exciting challenges, collaborate with amazing people and have an unforgettable adventure
• The opportunity to learn from incredibly smart and talented people, gaining valuable insights and experiences along the way
• Mentorship and support from your buddy throughout your entire program 
• Additionally, you will be part of a supportive, inclusive culture that fosters personal growth, career development, and the building of meaningful connections with colleagues
• A hybrid work model. At Allegro we value working and tackling challenges together, that is why we decided that the best approach is to have the internship take place on-site among us. A hybrid work model incorporates solutions that you will agree on with your leader and the team. We have well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
• A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
• The necessary tools for work
• Working in a team you can always count on — we have on board top-class specialists and experts to learn from
• Hackathons/Open days, workshops, guilds, meetups and internal knowledge sharing
• MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)

This is the right job for you, if you: 

• You are customer-centric
• You are familiar with process mapping
• You want to get a knowledge of project management
• You see the inefficient processes in daily life and have ideas on how to improve it
• You are relentless when it comes to improving customer experience
• You know English at B2+ level

Do you want to get to know us better? Listen to: Allegro Podcast

Send in your CV, join the e-Xperience and see why it is #goodtobehere