Customer Service Representative with Bulgarian / Dutch / Finnish

For our client with international structures, we are looking for people with a passion for foreign languages!

Responsibilities:

• Manage business queries and inbound calls

• Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using our knowledge management resources

• Process requests and update data in our database

• Document interactions in our ticket system

• Help with the implementation of new IT solutions

• Generate innovative ideas and solutions that will improve customers satisfaction

• Assist other team members to leverage and develop their capabilities​

• Contribute to projects in various departments outside of regular responsibilities

Requirements:

• Enthusiastic, communicative approach and willingness to support our customers

• Bulgarian / Dutch / Finnish language at C1 level is a must, together with English at minimum B2 level

• Excellent knowledge of an additional European language on full professional proficiency

• Courage to face new challenges and opportunities

• A great approach to teamwork and focus on internal and external customers

Optional

• Experience in customer service

What we offer:

• Hybrid Work model (3 days from office and 2 days from home)

• Private medical care,

• MyBenefit Cafeteria Platform

• Group Life Insurance

• Annual Bonus depending on the yearly company and individual performance

• Possibility of growth inside of organization

• International team environment

• Family atmosphere,

Why apply for an Antal job offer?

When your application is successful, you will be supported by a dedicated Consultant who will stay in regular contact with you (via email or phone), help you prepare for interviews with your future employer, and ensure a smooth and professional recruitment process.

About Antal

Antal is a leading recruitment and HR advisory company, present in Poland since 1996 and later expanded to the Czech Republic and Hungary. Across the CEE region, we employ around 150 professionals who deliver a full range of services – from specialist and executive recruitment, employee outsourcing and HR consulting, to employer branding and market research.

Our division-based structure combines deep industry expertise with functional specialisation, enabling us to provide tailored solutions for companies in every sector. We act as a trusted partner for both employers and candidates, sharing our knowledge and guiding them through every stage of the talent journey. We connect exceptional people with the right opportunities and help organisations build successful teams.

Follow us on LinkedIn: https://www.linkedin.com/company/antalpoland