Order Management Specialist with Turkish

Location: Kraków

Office attendance: 2/3 days per week in the office

Contract of employment: full-time

Level: Junior/ Mid 

Recruitment process: online 

About your future employer:

Our Client is a global manufacturing company with a strong international presence across Europe, Asia, and America.
They offer diverse training and development opportunities, as well as the chance to grow your career through international projects and cross-departmental experiences.

Order Management Specialist with Turkish 

This role supports the Cluster Supply Chain team in customer service, order management, and execution.
Key responsibilities include coordinating tasks with customers at national and state levels, supporting supply chain training, and collaborating with departments to resolve issues and implement actions.

Responsibilities:

• Process and update customer orders in the system

• Check product availability, pricing, and coordinate deliveries

• Communicate with customers regarding order changes and stock issues

• Create delivery orders and follow up with warehouse and transport teams

• Handle returns and support issue resolution with customers

• Collaborate with sales, customer service, and other departments to ensure smooth order execution

Qualifications:

• University degree

• Proficiency in English and Turkish (both written and spoken)

• Minimum 1 year of experience in customer service, order management, procurement or a similar role, prefereably in shared service enviroment

• Customer-oriented mindset

• Good command of MS Excel and the Office suite

• Ability to manage multiple tasks and meet tight deadlines

• Knowledge of SAP will be considered an advantage

We offer:

• Comprehensive training to ensure success in your role

• Technical or managerial career path (everyone can develop their leadership skills)

• Be a part of a truly awesome team in a well - located office in Kraków

• Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas

• Life insurance

• Private medical care

• Flexible working hours

• Great atmosphere and comfortable working conditions

• Stable job and cooperation with friendly and high qualified team

• Soft skills development

• Integration events

• International team and non-corporate work enviroment

Recruitment proces:

1. Short interview with Antal Consultant

2. Interview with HR

3. Interview with HR & Hiring Manager

4. Employment

Why apply for an Antal job offer?

When your application is successful, you will be supported by a dedicated Consultant who will stay in regular contact with you (via email or phone), help you prepare for interviews with your future employer, and ensure a smooth and professional recruitment process.

About Antal

Antal is a leading recruitment and HR advisory company, present in Poland since 1996 and later expanded to the Czech Republic and Hungary. Across the CEE region, we employ around 150 professionals who deliver a full range of services – from specialist and executive recruitment, employee outsourcing and HR consulting, to employer branding and market research.

Our division-based structure combines deep industry expertise with functional specialisation, enabling us to provide tailored solutions for companies in every sector. We act as a trusted partner for both employers and candidates, sharing our knowledge and guiding them through every stage of the talent journey. We connect exceptional people with the right opportunities and help organisations build successful teams.