Technical Support with Danish

As a Technical Support Engineer, you will help provide support and technical assistance for our Danish speaking customers.

You will:

• Provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging systems in Danish and English.
• Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
• Report design, reliability, and maintenance problems or bugs to design engineering/software engineering.
• May be involved in customer installation and training.
• Provide support to customers/users where the product is highly technical or sophisticated in nature.
• Complexity: Works on issues of diverse scope where analysis of data requires evaluation of identifiable factors.
• Demonstrate good judgment in selecting methods and techniques for obtaining solutions.
• Guidance: Normally receives little instruction on daily work, generally instructions on new assignments.

We expect:

• Fluent in Danish and good command of English.
• Related technical experience.
• Receive assignments in the form of goals and determine the process by which to meet goals.
• Interaction frequently works with peers and customers to gain the cooperation of others or conduct presentations of technical information/project activities.
• Engineering bachelor's degree.