Account Manager (E-commerce)

Overview

Assembly Digital Commerce (ADC) is the E-commerce division of Assembly. We deliver exceptional media and digital commerce tools, services and solutions to accelerate and fuel brand performance in an online world. As ADC, we were built to accelerate and transform digital-first experiences connecting a brand to its consumers anywhere and everywhere they are. With a team of over 2,300 highly-skilled professionals, in 35 markets globally, ADC leverages in-house AI-driven data and technology in both commerce and media to to fuel growth that makes brands perform and drives measurable business outcomes.

As proud member of Stagwell, the challenger network built to Transform Marketing, we are committed to purposeful action, leading the way in social and environmental impact within the agency realm.

brandnewgalaxy.com

Your mission, if you choose to accept it, will be:

• Becoming a go-to person for your clients on all levels (knowledge expert, business partner, quality keeper), being responsible for overall client satisfaction and good relationship with them.

• Establishing and keeping strong collaboration and partnership with the clients.

• Proactively looking for business opportunities across clients – creating ideas, presenting to clients and executing.

• Independent and seamless e-Commerce/digital projects management and delivery, ensuring efficient project communication.

• Being responsible for budget planning, sales planning and reporting status of planned sales in the team.

• Preparing cost estimations & managing budget, project teams, project timeline.

• Keeping fiscal discipline of your projects.

• Cooperating with other departments in the Agency to ensure all team and project challenges (Design, Strategy, Creative, Administration, Finance, HR…).

• Managing and supervising team of your own and working on improving their project management and client service skills.

  
  

What you’ll need to succeed:

• Min. 3 years of experience in client service, preferably in advertising agency (E-commerce, digital, marketing…).

• Digital/E-commerce knowledge.

• Ability to cooperate with other company departments (design/strategy) and operate on agreed delivery dates with minimum supervision.

• Excellent organizational skills with attention to detail and ability to create processes.

• Working knowledge about preparing briefs, cost estimations, setting up a project timeline, trafficking people and delivering deadlines.

• Experience in running a team on your own would be an advantage.

• Proficiency in English.

• Great communication and presentation skills.

• Good command of MS Excel and MS PowerPoint.

Desired:

• Experience in beauty industry.

• Experience in working with global/international Clients.

• Digital or E-commerce agency background.

   

   

Benefits:

• Hybrid work opportunity – 2 days per week from the office in Warsaw or Poznan

• Private medical insurance with option for travel insurance

• Group insurance (paid partially by the Employee)

• Access to Multisport card (paid partially by the Employee)

• Employee Referral Program

• Access to wellbeing platform

• Access to language learning platform

• 1 additional day of paid leave for volunteering purposes per calendar year

• Internal and external training opportunities

• No dress code

  
  

What makes this a great opportunity?

• Many possibilities to grow (being promoted within the team or switching to other teams)

• Working in e-commerce & digital for one of the biggest clients will give great job experiences and possibilities for self-development

• Working with the best experts in the e-commerce & digital in Europe (and possibly the world! ;))  

  
  

Our Recruitment Process:

1. Recruiter phone screen

2. Online interview via MS Teams

3. Recruitment task

4. 2nd interview

Pursuant to Article 24(6) of the Law of 14 June 2024 on the Protection of Whistleblowers, we would like to inform you that Pathfinder23 sp. z o.o. has implemented an Internal Procedure for Reporting Violations of the Law and Follow-up.