CRM Specialist

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

Responsibilities

As CRM Specialist, you’ll be instrumental in delivering CRM excellence across your region, aligned with Capital’s global strategy. Your mission:

• Own and execute regional CRM strategy in collaboration with the global CRM team
• Build and manage high-impact CRM campaigns, both automated and ad hoc
• Optimise performance across CRM channels including email, push, SMS, and more
• Work with data teams to analyse performance, report on key metrics, and implement improvements based on insights

Requirements

• 2–4 years’ experience in CRM marketing, email marketing, or lifecycle marketing
• Proficiency in data analysis and performance reporting
• Experience working with CRM platforms and customer data tools
• A B2C background is preferred
• A proactive, results-oriented approach and a keen eye for detail
• Business level proficiency in English or above (equivalent to B2 or above in CEFR) 



What you will get in return:

• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you—because your life outside of work matters just as much as your time on the clock.
• Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.