Business Data & Intelligence Lead Analyst

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Join our Team and make your own progress in a supportive and friendly environment!

The Business Data & Intelligence  Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business.

Responsibilities:

Reporting & Analytics:

• Lead the production and oversight of Management information and Monthly Business Review reporting

• Provide analysis and commentary on key operational metrics, trends and emerging risks

• Partner with stakeholders to ensure reporting is clear, actionable and aligned with governance requirements

• Manage business data and support initiatives to improve data management practices

• Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes

Stakeholder Management:

• Act as a key point of contact for data related queries, governance reviews and operational insights

• Liaise with multiple Operations teams/departments

• Serve as analytical and/or procedural expert, representing a unit or team on cross functional processes or project deliverables

Process Improvement:

• Identify opportunities to streamline reporting, improve data controls and reduce operational risk

• Support strategic initiatives to enhance data management frameworks and operational oversight

• Lead projects, resolves escalated operations' issues and/ or offer solutions at an advanced level

• Serve as subject matter expert in business, planning and analysis for operations area supported

• Stay abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements; using such knowledge to recommend customized business solutions to internal clients

Qualifications:

• 3 - 5 years of experience managing business data and operational reporting

• Strong analytical capability with experience in interpreting operational metrics and performance indicators

• Experience with working with large datasets and reporting tools (Excel, Power Query, PowerShell or similar tool desirable)

• Ability to influence and negotiate with senior leaders (across functions); ability to communicate with external parties

• Bachelor’s/University degree, Master’s degree preferred

What we offer:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)

• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates

• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates

• Employee Assistance Program financed by Employer

• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)

• Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates

• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.

• Additional day off for volunteering

• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.

• Opportunity to receive an annual discretionary incentive award

• Special offers and discounts for employees

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.