Account Manager

Get to know us better

CodiLime is a software and network engineering industry expert and the first-choice service partner for top global networking hardware providers, software providers and telecoms. We create proofs-of-concept, help our clients build new products, nurture existing ones and provide services in production environments. Our clients include both tech startups and big players in various industries and geographic locations (US, Japan, Israel, Europe).

While no longer a startup - we have 250+ people on board and have been operating since 2011 we’ve kept our people-oriented culture. Our values are simple:

• Act to deliver.
• Disrupt to grow.
• Team up to win.

(More about us)

The project and the team

At CodiLime, we believe in building meaningful, long-term relationships with our clients by delivering not just great technology - but real business value, bringing top-notch expertise in the IT Networking space. We’re with our clients through the entire product lifecycle - from R&D and design to deployment and ongoing support - ensuring that your networking solutions are secure, scalable, reliable, manageable and operate at highest performance.

To make that happen, we’re looking for an Account Manager to join our team and take charge of client success from the earliest stage of the sales cycle, all the way through project delivery.

Your role

As an Account Manager, you’ll be the driving force behind project alignment and client satisfaction. You’ll step in early - during the sales process - to help shape winning proposals, and stay involved through delivery to ensure both our clients and CodiLime come out on top.

Your main activity will be to ensure Commercial Success as a Contract Owner. You'll work closely with Engineers, Solution Architects, and Engineering Managers, but you will be the one making sure everything adds up - technically, commercially, and strategically.

Salary: B2B Contract 15 000 - 22 000 PLN +VAT, plus up to 30% of margin sharing bonus

To achieve that you will:

• Own the Proposal Phase:
• Understand the client's business challenge
• Define a high level solution mapping to the problem
• Validate and challenge estimations
• Build (or help build) a proposal that’s both competitive and realistic
• Know when to walk away from a lead that won’t fly
• Monitor Project Delivery & Adapt to Change:
• Make sure key roles (Engineering Manager, Solution Architect) are involved at the right time
• Always be able to summarize what is being delivered and why
• Make sure the project stays on track from a business perspective - not just technically
• If the client’s needs shift, be ready to re-structure the contract accordingly
• Always prioritize client success, while protecting CodiLime’s interests

Do we have a match?

As an Account Manager (Contract Owner) you must meet the following criteria:

• At least 4 years experience in B2B sales in IT services (client-facing roles, such as project/product management, consulting, or sales engineering)
• Responsible as a Contact Owner for projects with at least $1M revenue annually
• Strong understanding of both technical and business drivers in software services
• Excellent knowledge of English (C1 level)
• Excellent communication and collaboration skills - you know how to work a room, even remotely
• Strategic mindset around customer success and value generation
• Ability to make decisions under uncertainty and pivot when needed
• Experience in working with Hubspot or a similar CRM system

Beyond the criteria above, we would appreciate the nice-to-haves:

• Experience in working with the US-based clients
• Experience in the IT Networking industry will be an advantage

More reasons to join us

• Flexible working hours and approach to work: fully remotely, in the office or hybrid
• Professional growth supported by internal training sessions and a training budget
• Solid onboarding with a hands-on approach to give you an easy start
• A great atmosphere among professionals who are passionate about their work