Customer Communication and Sales Support Specialist with Kazakh

Do you enjoy talking to people and building strong relationships? Do you want to work in a dynamic environment and have a real impact on the customer’s experience?

Join our team and develop your skills in customer service and sales. Your future responsibilities:

• Handling incoming calls, emails, and chats from customers

• Building positive customer relationships through professional communication

• Preparing offers tailored to customer needs

• Entering data into the system and ensuring its accuracy

• Active sales support and high-quality customer service

Join us if:

• You have a very good command of spoken and written Kazakh (C1 level or higher)

• You have a command of English (B2 level)

• You are customer-focused and want to help others

• You have sales skills and the ability to communicate with customers

• You have experience in customer service and a willingness to learn quickly

• You are an active listener

• You meticulously complete your tasks (data entry) and are well-organized

What we want to offer you is:

• Work on a global brand project — collaboration with a leader in the tobacco industry

• Flexible schedule to suit your needs

• Comfortable and modern office in the center of Katowice

• Comprehensive training to prepare you for work

• Talent Development Program – real opportunities for growth and advancement

• Employee referral program

• Language training to develop your skills