Concentrix CVG International
W Concentrix + Webhelp pomagamy inaczej spojrzeć na wyzwania Customer Experience, aby tworzyć innowacyjne rozwiązania, które zapewniają wyjątkowe doświadczenia i zwiększają wydajność.
Your responsibilities
· Solving problems and providing information about pharmaceutical products.
· Professional advisor through various communication channels (e-mail, chat and phone).
· Advising customers on pharmaceutical product selection.
· Building and maintaining relationships with clients.
· Collaboration with an internal team to ensure a high-quality service.
· Monitoring and analyzing customers' feedback to continuously improve services
Our requirements
· An enthusiastic spirit with degree in Pharmacy/Dermatology/Cosmetology or Biology/Chemistry
· Fluency in English (B2/C1) and any other European language (C1) - Spanish, Catalan, Portuguese, German, Italian, French
· You’re self-motivated and skilled at multitasking, ready to take on new challenges.
· Though you may lack experience, your excitement about your field of studies and willingness to continue improving your knowledge in a working environment.
· We’ll teach you the ropes of managing client-customer relations.
· Effective organization and time management skills are essential.
What we offer
· Our "2 weeks training" and “learning by doing” approach promises professional growth as you gain hands-on experience, with the constant support of your Training Buddy
· Embrace an international and diverse work environment, expanding your horizons.
· Your development will reflect your evolving skills and potential as we invest in your development.
· Employment Contract
· Remote work opportunity
· Private medical care
· Group insurance program, sports and leisure program
· Social activities, events and celebrations
Umowa o pracę
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