Technical Product Advisor with Hungarian, English & Polish

Your responsibilities

• Handle customer inquiries: e-mails and phone calls.

• Support individual (B2C) and business customers (B2B).

• Deal with the following topics: complaints, inquiries regarding post-warranty repairs, and technical issues.

• Explain non-technical customers how electronics devices work, what is inside the device.

• Communicate in a friendly, professional, and customer-focused manner to care about the quality of the service.

• Input data, write quickly and clearly.
  
  Our requirements

  • Fluent Polish, English, Hungarian C1 – both written and spoken.

  • Technical understanding – interest or knowledge of how electronic devices work.

  • Ability to deal with challenging or disappointed customers in a calm way.

  • Team player, adaptable, and quality-focused with good IT tool skills.

  • Experience in customer service (individual / business customers).

  Optional

  • Interest in a new technology and electronics trends.
    
    What we offer

    • Work at home (100% remote from Poland) and IT devices.

    • Stable employment contract for full-time position.

    • Dedicated training - we will teach you everything.

    • Quick start: October 2025.

    • Development opportunities (Concentrix Academy for the future Team Leaders).

    • Language online classes for free (Polish and English).

    • An access to the unlimited courses (Concentrix University, LinkedIn Learning).

    • Private medical healthcare, and life insurance.

    • Multisport card (access to gym, swimming pool and many more) or MyBenefit vouchers (top brands).

    • Competitions with attractive awards.

    • Be The Best recognition program to appreciate your attitudes and skills.

    • Work with Friends and Earn: referral campaign with financial bonuses.