BPO Advisory Director

Project information:

• Industry: Consulting

• Type of employment: Permanent employment

• Languages: English

• Location: 100% Remote

• Remuneration: from 35 000 PLN / month

Responsibilities:

• Providing BPO advisory services and designing outsourcing solutions, optimizing business processes, and implementing modern technologies

• Building long-term client relationships, developing BPO strategies, and supporting business decision-making

• Managing consulting projects, teams, budgets, and resources, ensuring high-quality delivery

• Driving business growth by identifying new opportunities, preparing proposals, and expanding the client base

• Improving consulting processes, maintaining quality standards, and enhancing operational efficiency

• Mentoring and developing the team, promoting a culture of collaboration, innovation, and high performance.

Requirements:

• Minimum 15 years of experience in BPO, including at least 5 years in a consulting or managerial role

• Proven success in BPO advisory, process optimization, and managing complex projects

• Strong knowledge of BPO methodologies, consulting tools, and outsourcing technologies

• Proficiency in project management, data analysis, and process mapping tools

• Excellent communication and interpersonal skills, with the ability to clearly convey complex information

• Strong analytical skills, problem-solving ability, and capacity to work under multiple priorities

• Ability to develop teams, foster innovation, and drive high performance.

 We offer:

• Remote work opportunity

• Flexible working hours

• Competitive benefits package

• Opportunities to work with cutting-edge technologies and transformation methodologies

• Professional development