Junior Customer Advisor with German
Nowa

Junior Customer Advisor with German

Kraków
6 800 - 7 500 PLN/mies.Brutto miesięcznie - UoP
Rodzaj pracy
Pełny etat
Doświadczenie
Staż/Junior
Forma zatrudnienia
UoP
Tryb pracy
Praca hybrydowa

Wymagane umiejętności

język angielski

język niemiecki

Opis stanowiska

Rekrutacja zdalna
Friendly offer

Junior Customer Advisor with German

Location: Kraków


In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Our customer is the leader in providing modern business solutions. We're looking for candidates who are fluent in German and would like to take first steps in Customer Service area! You will be responsible for managing requests for German-speaking clients and maintaining strong relationships with them.

 

Project information:

  • Industry: Travel
  • Type of project: Customer Service
  • Location: Kraków; hybrid work model
  • Working hours: Mon-Fr (8 hours per day - standard business hours)
  • Languages: German & English
  • Type of employment: long-term contract of employment
  • Salary range: 7000 PLN gross + additional bonuses for languages

 

Responsibilities:

  • Managing ongoing queries from German-speaking customers (phone calls, emails and web channels)
  • Advising customers on travel products
  • Supporting customer with the reservation and adjustment of flight bookings
  • Recommending products and helping customer using the official website
  • Ensuring the high level of customer satisfaction
  • Providing after sales support
  • Cooperating with other team members


Requirements:

  • Very good knowledge of German & English (at least B2 level)
  • High communication skills and customer-focus attitude
  • Ability to work in team and individually
  • Willingness to develop


We offer:

  • Full-time job agreement based on employment contract
  • Discounts on the company's products
  • Discounts on tickets of various lines for yourself and your family
  • My Benefit platform
  • Private medical care
  • Life insurance
  • Additional bonuses
  • Sharing the commuting costs
  • Co-financing of sport activities
  • Integration events
  • Trainings and development opportunities


6 800 - 7 500 PLN/mies.

Brutto miesięcznie - UoP

Rekomendowane oferty

Młodszy/a specjalista/ka ds. Relacji z Klientem

Nowa
Coral Travel Poland
Warszawa
obsługa klienta
administracja
obsługa infolinii
Nowa

Junior Operations Specialist in Customer Support (French)

Nowa
AirHelp
Kraków
English language (C1)
język francuski
jezyk angielski
Nowa

Customer Service Advisor with German

Nowa
Concentrix CVG International
Katowice
język niemiecki
język angielski
Nowa

Customer Success Manager

Nowa
8 000 - 12 000 PLN/mies.
Droplabs sp. z o.o.
Kraków
kreatywność
komunikatywność
pomysłowość
Nowa

Specjalista ds. rezerwacji 4* hotelu na Ursynowie

Nowa
5 000 - 6 000 PLN/mies.
CENTRAL FUND OF IMMOVABLES
Warszawa
sprzedaż
branża hotelarska
Nowa