DBB Process Consultant DtW

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

Join HEINEKEN's largest Transformational Program, the Digital Backbone (DBB) is HEINEKENs new technology landscape, consisting out of two layers: the Digital CORE - one single lean ERP that will record all our financial & primary transactions in a standardized way and the Business Platforms - industry standard solutions that will be seamlessly integrated into the Digital CORE. Together, these two layers cover all end-to-end functionalities in our business.

The DBB Standing Organization (SO) is the team responsible for supporting our Operating Companies in their day‑to‑day activities after the DBB solution has gone live.

As a Demand to Warehouse (DtW) Process Consultant, you will maintain and improve global standards across planning, production, and logistics processes. You will support markets in applying standard ways of working, assess process and system changes, and help roll out improvements across global platforms.You will work closely with business stakeholders and key users to ensure process consistency, efficiency, and continuous improvement.

Your responsibilities

• maintain and improve global DtW process standards

• assess process and system change requests and advise stakeholders on business impact

• support rollout of new functionalities and improvements across markets

• identify gaps between business processes and system capabilities (including SAP S/4HANA) and recommend solutions

• support operating companies in applying standard processes in daily operations

• collaborate with stakeholders to identify improvement opportunities

• support User Acceptance Testing (UAT) and business readiness

• create and maintain process documentation and training materials.

You are a strong candidate if you: 

• have 3–5 years of experience in supply chain, process, or transformation roles

• have experience in planning, production, or logistics processes

• have hands-on experience working with SAP (S/4HANA or ECC) in a supply chain context

• understand how business processes, systems, and data interact

• communicate effectively with different stakeholders

• bring strong problem-solving and consulting skills.

Nice to have: 

• experience with additional supply chain platforms (e.g. SAP EWM, Blue Yonder, manufacturing/plant systems, Parsable)

• experience in process design, process mapping, or continuous improvement methodologies.

What you can expect:

• work in a global transformation environment across multiple markets

• gain end-to-end visibility of supply chain processes (planning, production, logistics)

• collaborate across business and technology teams

• contribute to shaping global standards and improvements. 

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.