al. Jana Pawła II 43a, Kraków
HEINEKEN Sp. z o.o.
At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.
Your daily tasks may include:
Leadership
being responsible for overseeing and managing Freight Cost functions
acting decisively and engaging effectively with key stakeholders
serving as a single point of contact for any Freight Cost issues and escalating if required
Customers
managing freight bill disputes directly with freight forwarders
validating information with OpCos and requesting approvals when required
People
liaising with the Continuous Improvement team to support implementing operational and system improvements
Operations
providing ongoing visibility into freight cost activities and performance – monitoring against SLAs
validating freight cost calculations
approving costs for invoicing
monitoring and managing extra cost claims, evidence, and approvals
analyzing invoice mismatches informed by freight forwarders, comparing against OTM Rate cards, and identifying the reason code and root cause
analyzing and optimizing freight cost settlement activities to standardize processes across OpCos
focusing on service excellence by meeting the agreed response times and quality.
You are a good match if you have:
4-5 years’ experience in Supply Chain
bachelor Degree or equivalent, preferably in Management, Business, Logistics, or related field
good understanding/experience with OTM
understanding of transportation rules, regulations, standard processes and business policies
experience working in freight bill audit processes
ability to develop and manage client and carrier relationships
strong analytical and problem-solving skills
professional written and verbal communication and interpersonal skills
proficiency with Microsoft Office
experience working for a multinational organization and working with colleagues internationally.
You are a perfect match if you also have:
University Degree in Management, Business, Supply Chain, Logistics, or related field
experience working in a shared services, process driven or service center environment
training and certification in Six Sigma or LEAN, or similar quality management experience
FMCG/AlcoBev industry experience
proficiency with ERP systems (e.g., SAP)
excellent written and verbal English
second language preferred.
What we offer:
Private Medical Healthcare
Performance bonus
Pluxee card
Life insurance
Referral program
Development opportunities
Local and global job opportunities within HEINEKEN
Hybrid work model
At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.