Senior Technical Product Owner [DAM/Workbench]

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

At HEINEKEN, we are on a journey to become the best‑connected brewer in the world, with Digital Commerce playing a central role in this ambition. Digital Commerce is responsible for designing, developing and scaling the IT solutions that serve our customers better, faster and smarter across the entire Route‑to‑Consumer ecosystem. After successfully building our software engineering organisation, we are now entering the next stage of our evolution by accelerating the growth of Digital Commerce. We deliver digital products that directly support company revenue while elevating customer experience. Join us in shaping the technological capabilities that power HEINEKEN’s global Commerce strategy.

The Senior Technical Product Owner (Senior TPO) owns the strategic direction, roadmap, and value realisation of critical technical products within the Digital Commerce ecosystem. Acting as the senior interface between business strategy, product management, architecture, and engineering, the role ensures scalable, secure, and high-value solutions are delivered across markets.

The Senior TPO drives prioritisation across multiple squads, balances short-term delivery with long-term platform health, and shapes product strategy aligned to the HEINEKEN EverGreen agenda.

Your responsibilities would include: 

• Strategic Roadmap Ownership: defining and owning the 12–24-month roadmap for a technical product domain, aligning priorities to HEINEKEN EverGreen strategy and Digital Commerce goals

• Portfolio Backlog Prioritisation: prioritising initiatives across multiple squads, markets, and stakeholders, balancing business demand with technical dependencies and platform health

• Cross-Team Delivery Leadership: leading execution across multiple engineering/scrum teams and dependent platforms, ensuring alignment on milestones, scope, and delivery outcomes

• Architecture & Technical Governance: partnering with (solution/domain) architects and engineering leaders to guide scalable, secure, and reusable solution design

• Senior Stakeholder Management: acting as primary contact for senior business, product, regional, and technology stakeholders; aligning expectations and managing trade-offs

• Value Tracking & Performance Management: defining and monitoring KPIs covering adoption, reliability, delivery performance, and business outcomes

• Financial & Capacity Planning: contributing to annual planning, budget allocation, resource forecasting, and vendor prioritisation for the product area

• Capability Building & Coaching: mentoring Product Owners, BAs, and Technical Product Owners; promoting best practices across product management and agile delivery.
  
  

You are a good candidate if you have: 

• Bachelor’s or Master’s degree in Computer Science, IT, or Business Certified Scrum Product Owner (CSPO) or equivalent is highly preferred

• 8+ years of experience in Technical Product Ownership, Technical Product Management, or Digital Delivery leadership

• proven ownership of complex enterprise platforms or digital products

• experience leading multi-market initiatives in matrix organisations

• strong background in software engineering, architecture, or technical delivery

• Adobe Workfront Knowledge

• React.JS App knowledge

• Workfront Fusion Knowledge

• marketing workflow experience

• FMCG or Marketing HoldCo experience

• experience managing vendors and external partners

• demonstrated people leadership/coaching experience

• deep understanding of modern IT systems, modular architecture, cloud-native platforms, integration patterns, APIs, and modern data stacks

• ability to understand how individual technical features impact the broader digital ecosystem and enterprise architecture

• analytical mindset with sharp problem-solving skills and a history of structured thinking to resolve complex technical blockers, manage risk, and simplify ambiguity across large-scale environments

• expert-level proficiency in Agile/Scrum methodologies and lifecycle management tools like Jira or Azure DevOps, strong understanding of DevSecOps, CI/CD pipelines, release management, and engineering operating models

• proven experience in product performance optimisation, utilising experimentation, analytics, telemetry, and data-driven insights to measure success and continuously improve outcomes

• ability to challenge technical design decisions, manage technical debts proactively, and ensure products meet security, compliance, resilience, and scalability standards

• ability to take full ownership of the product lifecycle from ideation to launch and continuous improvement, ensuring every technical increment aligns with the overall product roadmap and value proposition

• skilled in defining and ranking technical user stories, epics, and requirements based on a balance of business value, technical dependency, risk, cost, and long-term product health

• ability to connect and translate commercial strategy and high-level capabilities into actionable technical tools that drive business growth, productivity, and user engagement

• experience working with design systems and UX/UI design principles to ensure technical products remain user-centric, intuitive, and commercially effective

• proven capability to define and own 12–24-month product technical roadmaps, manage competing priorities, and align delivery plans across multiple teams and stakeholders

• ability to manage multiple initiatives or products simultaneously, optimise sequencing of investments, and maximise enterprise value creation.

• strong understanding of how product decisions impact revenue, cost, efficiency, adoption, and return on investment

• proven track record of building and maintaining strong collaborative relationships with stakeholders and leaders across a global, matrixed organisation

• ability to manage the push-pull between demand (Business Analysts / Commercial stakeholders) and execution (Tech Specialists / Engineering teams), using negotiation to defend the roadmap,

• manage expectations, and secure alignment

• a connector who can inspire and align cross-functional, dependent product teams or tribes around a unified vision and common outcomes.

• confidence and credibility when engaging senior leaders, presenting recommendations, escalating trade-offs, and influencing decisions at Director level and above

• experience coaching Technical Product Owners, Business Analysts, and junior product talents to build capability and strengthen product ways of working

• excellent English skills. 

What we offer:

• Private Medical Healthcare

• Performance bonus

• Pluxee card

• Life insurance

• Referral program

• Development opportunities

• Local and global job opportunities within HEINEKEN

• Hybrid work model

   

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.