Customer Service Specialist with German or Danish

Key Responsibilities:

• Providing technical phone support to users of consumer electronics and household appliances (e.g. TVs, refrigerators, washing machines)

• Diagnosing and resolving basic technical issues

• Offering information about products and their functionalities

• Logging customer cases into the system

Requirements:

• Fluent knowledge of one of the following languages (min. C1 level): German, Danish

• Good command of English (B1/B2 level)

• Basic understanding of how to operate common home electronics and appliances (TVs, fridges, washing machines)

• Positive attitude, communicative personality, eagerness to learn

• Ability to type quickly and accurately on a keyboard

• Availability for a minimum of 120 working hours per month

What we offer:

• Friendly office environment and real support

• Access to a benefits platform – earn points for every hour worked and redeem them for vouchers

• Performance-based bonus depending on achieved results