Sales Operations Analyst

The KION Group is a world-leading supplier of forklift trucks, warehouse technology and supply chain solutions. We already employ more than 42,000 people in over 100 countries and are thus significantly driving the future of intralogistics while pursuing a clear sustainability strategy.

For our growing sales department in one of our brands – Dematic - we are currently looking for the Sales Operations Analyst, who will support the Dematic OPS & Process Team EMEA to drive pipeline quality, the adherence of process steps ad the use of the CRM.

Sales Operations Analyst will be part of Dematic EMEA OPS & Process Team responsible for process standardization & compliance in accordance to EMEA business strategies, forecast accuracy and pipeline health as well as high data integrity in KION Business Services. The person will take the responsibility for adherence of process steps and their respective process gates, supporting the Sales Leaders to ensure only adequately qualified opportunities enter the EMEA pipeline and to ensure that the opportunity is developed with a strong winning strategy and will be maintained in our pipeline with high data integrity.

If you want to be a part of keeping the world moving KION Business Services in Kraków is the right place!

Co oferujemy:

• Full support from the manager and team from the start
• Outstanding and supportive atmosphere of collaboration in the team and KION
• Flexible working hours and hybrid work - either home office or at our office next to Bonarka city center
• Private medical care in LuxMed Group
• MyBenefit Cafeteria Platform (with Multisport card available)
• Group Life Insurance
• Employee referral program
• Company co-sponsored learning & development opportunities
• Possibility of growth inside an organization

Zakres obowiązków i wymagania:

• Drive the use and application of MH methodology and business strategies
• Monitor pipeline quality & pipeline health in interaction with the Sales Team and Sales Leaders
• Challenge the Sales Team and Sales Leaders on data integrity to ensure an accurate forecast (financially as well as for resource and factory planning)
• Ensure deals are progressed through the process stages and their process gates
• Ensure early involvement of key functions (e.g., tax, customs, legal)
• Create various data sources (for gap analysis, defining status quo and areas of improvement)
• Work with stakeholders (local and global teams)
• Support the Head of OPS & Process EMEA to aid successful change management, process development, implementation, continuous improvement and to drive pipeline quality

Your Skills and Expertise:

• min. 3 years in a similar position
• advanced Excel skills 
• experience with Power BI
• experience with Salesforce or other CRMs
• project management skills
• strong communication skills
• fluent in German  (as an asset)

Recruitment process:

• Screening call with selected candidates with our recruiter
• Teams Interview with the Head of Ops and Process EMEA Teams
• Interview with a senior VP
• Feedback

If you have any questions - feel free to contact our recruiter Gosia at malgorzata.zak@kiongroup.com

Apply for the role and join us!