Customer Support Specialist with Romanian

Your responsibilities: 

• responding to customer inquiries via phone, email, and chat, 
• resolving technical issues for customers, 
• providing clients with advice on the optimal management and development of their websites,
• collaborating with other departments in the company. 

What you need to know: 

• Romanian language - native or proficiency level required, 
• very good knowledge of English language, 
• availability during helpline working hours (double shift work), 
• basic knowledge of popular CMSs such as WordPress, Joomla, PrestaShop,
• very good communication skills, 
• experience in work requiring telephone contact, 
• very good work organization. 

Nice to have: 

• Polish language at a B1/B2 or above, 
• knowledge of the hosting market. 

What we can offer: 

• full-time employment agreement, 
• 100% remote mode of working, 
• possibility of development and promotion along with increasing competences,
• an additional day off to celebrate a birthday.