OTC Accountant

Your Key Responsibilities

• Oversee OTC process management and ensure high-quality service delivery.
• Optimize compliance and operational efficiency.
• Build and maintain strong customer relationships while monitoring credit risk.
• Leverage OTC tools and technologies to enhance processes.
• Support team development through mentoring and knowledge sharing.
• Monitor accounts receivable, identify overdue balances, and take proactive collection actions.
• Analyze customer payment trends to anticipate and address potential risks.
• Conduct credit assessments for new customers and manage credit limits per established guidelines.
• Escalate complex collection issues to relevant stakeholders for resolution.
• Ensure accurate and timely invoicing with proper data integrity.
• Review and reconcile cash receipts, resolve discrepancies, and manage unapplied payments.
• Identify process improvement opportunities, including automation, to streamline workflows.
• Develop and track key performance indicators (KPIs) related to collections and payment trends.
• Perform root cause analysis of payment delays and implement corrective actions.
• Collaborate with sales, accounting, and customer service teams to address invoicing and payment inquiries.

To Qualify for the Role, You Must Have

• Bachelor's degree in Business, Finance, or a related field; a Master’s degree or certification is a plus.
• 4-5 years of experience in OTC, preferably in a service-oriented environment.
• Strong analytical, strategic, and communication skills.

What We Offer

• Competitive benefits package.
• Fully remote work opportunity.
• Collaboration under a B2B contract.