Customer Service Consultant with German and English

Manpower (Employment Agency No. 412) is a global company with over 70 years of experience, operating in 82 countries. We have been on the Polish market since 2001 and currently have almost 35 branches throughout the country. Our goal is to open up new opportunities for candidates and help them find a job that suits their qualifications and experience. Contact us - it's free and you can get professional advice and your dream job!

Work model: hybrid or remote

Job Responsibilities:

•   Handle and register inquiries from international clients via phone, email, or system, depending on the project.

•   Assist in resolving technical issues reported by clients efficiently and effectively.

•   Maintain consistent communication with clients, keeping them informed about the status of their inquiries.

•   Forward and escalate inquiries to appropriate departments when necessary.

•   Engage in direct communication with German-speaking clients.

Job Requirements:

•   Proficiency in German (both written and spoken).

•   Good knowledge of English.

•   Strong problem-solving skills with an analytical mindset.

•   Excellent communication and collaboration abilities, with a strong team-oriented approach.

•   A keen interest in working within the IT industry.

What We Offer:

•   A chance to gain valuable experience in an international IT company.

•   Employment contract with flexible work arrangements: hybrid model with only 5 days per month from the office

•   Comprehensive onboarding training for one month.

•   A benefits package that includes private health insurance, access to a benefits platform, language courses, a relocation bonus, and an additional day off on your birthday.

Please attach your CV to the application.

The offer applies to permament work.