HR Operations Specialist

We are continuing in the direction we set some time ago to build a strong HR Shared Services Center. 🚀

Therefore, we are looking for someone to join our team in Warsaw to support our units in Benelux. 

If you already have an experience in delivering 📑HR operations (HR administration in international environment) and you are proficient in using English language 🌐, we invite you to apply! 

Your responsibilities: 

• Support the effective operation of centralized HR administration throughout the full employee lifecycle*, ✍️

• Ensure accurate employee data in HR systems and assist with mass data updates and special projects. 💻

• Prepare and manage employment documents per country requirements using electronic systems. 📑

• Complete transactions accurately, following operational manuals, SLAs, and payroll deadlines. 🔍

• Act as a super user for HR systems, provide first-level support, and prepare systems for key HR processes. 💡

• Handle employee queries, build and maintain a knowledge base to improve support. 📩

• Create custom data reports, analyze data, and summarize feedback for stakeholders. 📈

• Collaborate with HR SSC colleagues to ensure consistent service standards. ✔️

• Perform other tasks and support team projects as assigned. 🔔

• Continuous Improvement 🔄:

  • Identify and implement process improvements to enhance employee experience and service quality.

  • Explore automation and system enhancements to maximize HR technology benefits.

  • Maintain and update SOPs and knowledge base to support ongoing service development. 

*Full employee lifecycle including: hiring new joiners into the HR system, providing a positive pre-boarding experience, timely processing of changes to existing employment contracts including promotion/salary changes, etc., all the way to supporting separations, annual merit increase, training events, performance management.

What You Need to Succeed:

• At least 1 year of proven track of HR administration experience (experience in a centralized HR operating model for countries other than Poland),

• Experience using cloud-based HRIS systems such as Workday, SuccessFactors,

• Proficiency in English- level C1, 

• Practical knowledge of the MS 365 suite, and advance Microsoft Office skills (in particular excel),

• Proactive, solution-focused, with excellent time management and organizational skills.

• Very good communication skills as well as customer focused mindset,

• Tech-savvy, eager to explore systems and AI, with strong continuous improvement mindset. 

Our Offer to You:

• Contract of employment [umowa o pracę], we are looking for a long term cooperation,

• Annual reward,

• Flexible working hours,

• Hybrid work model,

• A diverse and inclusive workplace.

• Festive benefits paid in April and December,

• Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,

• Possibility to extend medical care to family members,

• Life insurance with possible extended scope,

• Sports card (Medicover),

• Language courses,

• A vast training offer to support your development,

• Wellbeing activities, CSR, with space for your initiatives*

• Discounts for meals and special offers at Platan Business Park.

*We are focusing on entertainment and supporting your physical and mental health – check out our LinkedIn profile!

The recruitment process consists of the following steps:

• CV selection – we contact selected candidates

• Phone screening with a recruiter (approx. 15 min)

• Initial interview with the Manager (video conference, approx. 1 hour)

• Video conference with stakeholders and decision on the selection of the candidate and making an offer.

The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.