Junior Sales Agent with Italian

Your responsibilities

• accepting and processing home appliance orders from our business partners;

• checking the ability to deliver, possibly offering alternative solutions;

• clarifying customer complaints even in the event of an escalation;

• entry and release of credit notes and returns according to specifications;

• processing general administrative tasks of the department;

• active participation in implementation of improvements;

• potentialy supporting other markets.

Our requirements

• min. B2 level of Italian and English language;

• relevant work experience in customer service as an advantage;

• team player able to work in cross cultural team;

• flexibility in adaptation to fast changing working environment;

• ability to build relationships with business partners and customers;

• attention to detail and ability to deliver accurate results.

• experience working with SAP would be an additional asset.