Process Excellence O2C Lead

Your responsibilites:

▪ Analysis of O2C processes in MGS;

▪ redesign processes using best practice;

▪ identify continuous improvement opportunities in O2C processes (quality, efficiency);

▪ lead the execution of proposed changes, improvements and projects;

▪ identify and address control gaps;

▪ generating and presenting to diffrent stakeholders the reports;

▪ coordinating cooperation with other departments (ex IT, Operational Teams)

Our requirements:

• Minimum 5 years of experience in Order to Cash (O2C) within international, SSC, or GBS environments;

• english proficiency at B2+ level;

• experience in process driven roles (Process SME, Process Excellence, Continuous Improvement, or Transformation);

• proactivity, curiosity, and strong communication skills, with the confidence to challenge assumptions and take the lead in cross functional, global initiatives;

• ability to collaborate effectively with business and IT stakeholders;

• working knowledge and practical application of Lean Six Sigma or similar improvement methodologies;

• advanced SAP expertise, particularly S/4HANA and CRM ideally as an SAP Key User in financial areas;

• capability to define, track, and monitor O2C KPIs (e.g. DSO, cash collection efficiency);

• experience using Power BI and reporting / visualization tools to support data driven analysis and business cases.