AR Specialist (mixed shift)

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

Motorola Solutions Finance Operation Service Center is a department of Motorola in Kraków which gives you an opportunity to participate in a setup of the new organization. The center is a part of our global network of Finance Operation Service Centers (FOC) which provides world-class finance, accounting and purchasing services to Motorola branches in Europe, Middle East, Africa, US and Latin America region. It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life.

The Accounts Receivable department is responsible for global cash collections, cash forecasting, billing and cash application activities. Being the biggest department in Krakow and the biggest Motorola team focused on cash we drive the overall

Job Description

The Accounts Receivable Specialist reports the Receivables Team Lead and is responsible for maximizing cash collections by enforcing payment terms and collecting past due monies.

The Specialist will adhere to established policies, procedures, and approval authorities to ensure compliance with legal and statutory requirements to minimize loss to Motorola. In addition, the Specialist will be responsible for maintaining working relationships with Motorola customers and recognizing risks associated with managed accounts in a proactive manner.

Tasks in scope of work:

• Monitors activity of accounts portfolio and contacts customers regarding late payments.
• Determines the appropriate method in which to collect payment against delinquent accounts and resolves customer disputes pertaining to billing and collection.
• Makes recommendations regarding the use of 3rd party assistance to collect debts.
• Assists credit analysts in setting credit limits. May also assist in the product return process.
• Reviews delinquent accounts with upper management. Provides regular collection forecast reports to finance.
• Assists in write-offs, legal claims, and monitors customer bankruptcy proceedings
• Close cooperation and building relationship with key customers

Basic Requirements

• Requires 1- 3 years experience in the collection/customer service function in the multinational environment
• Willingness to work US hours (2nd shift)
• Bachelor's/Master's Degree in Economy / Finance /Accounting
• Excellent English
• Demonstrated ability to support team efforts as a team member
• Ability to develop professional expertise
• Ability to enforce payment terms & collect money from customers
• Make decisions using sound judgment and consult when appropriate
• Very strong communication and interpersonal skills
• Ability to multi task & prioritize
• Proficient in MS Excel with basic knowledge in other MS applications
• Knowledge in Oracle a plus

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way.

Also, to reward your hard work you’ll get:

• Flexible working hours
• Hybrid mode
• Comfortable working conditions (high class offices, parking space)
• Mixed shift bonus
• Competitive salary package
• Strong team-oriented culture
• Contract of employment
• Private medical & dental coverage
• Life insurance
• Multikafeteria with optional Multisport Plus
• 1000 PLN for spectacles
• Employee Pension Plan (PPE)
• Trainings and broad development opportunities
• Volleyball field and grill place next to the office
• Lots of sport activities such as Moto football league, Wakeboarding, Snowboarding, e-gaming league etc.
• Access to wellness facilities and integration events