Business Development Manager

At Naturaily we value professionalism, open communication and honesty. We strive to provide our clients with the best, stable, reliable and beautiful ecommerce and web solutions. As a Shopify Plus partner and modern web development agency, we're experts in creating high-converting ecommerce experiences that drive business growth.

Our commitment to excellence has earned us recognition in the industry, including being ranked among Clutch Global Top 1000 Companies and receiving multiple awards for our web development work. We've been named as one of Europe's leading Shopify design and development agencies and have received recognition from Awwwards for web design excellence.

We are looking for a Client Partner who will join our team of over 30 professionals.

Responsibilities

• Building and qualifying a pipeline of Shopify- and web-related opportunities
• Creating new opportunities using outbound activities and effective MQLs conversion
• Conducting effective discovery calls to identify client pain points, budget parameters, and decision processes (Sandler methodology)
• Managing and expanding existing accounts
• Creating and executing account growth plans for a portfolio of prospective and existing customers
• Developing value-based proposals that address specific client challenges in the ecommerce and web space
• Building long-term strategic partnerships with brands
• Nurturing relationships with existing clients by delivering value
• Making sure clients have 5-star customer experience
• Co-creating pricing strategy & offerings
• Representing Naturaily at industry events and conferences
• Being up to date with the latest industry trends
• Working with KPIs (quota, margin, NPS)
• Contributing to our library of case studies, white papers, and sales enablement materials

Requirements

• At least 4 years of experience in a similar position
• Proven track record of closing deals exceeding 0.3M PLN and accounts exceeding 1M PLN in annual value
• Identifying cross-selling and up-selling opportunities
• Proven ability to manage the entire sales journey – spanning initial outreach, contract finalization, and ongoing account development and expansion
• Demonstrated success creating robust sales pipelines through outbound activities including industry research, organizational assessment, targeted micro outreach campaigns, professional relationship cultivation and referrals
• Experience with consultative selling methodologies (Sandler preferred)
• Track record working across the business maturity spectrum – from early-stage ventures to growth-focused companies to established corporations
• Well-established network within ecommerce and marketing decision makers
• Strong understanding of ecommerce platforms, particularly Shopify/Shopify Plus, and good understanding of new technologies, particularly headless CMSes
• Practical skills in building compelling business proposals and conveying vision effectively
• Crisis and conflict management skiils
• Strong negotiation skills with ability to effectively position technical solutions to both business and technical stakeholders
• Experience coordinating with technical teams for estimations, scoping, and solution design
• Superior relationship-building capabilities with demonstrated ability to foster genuine connections based on credibility and mutual respect with both customer stakeholders and internal collaborators
• Very good written and spoken English

Ideal Candidate

• Has experience with value-based pricing and negotiation strategies
• Understands the technical aspects of modern web development (Jamstack, headless commerce)
• Proficient in Account-Based Sales methodologies and targeted enterprise approach
• Takes a systematic approach to sales pipeline management
• Navigates comfortably across platforms such as Pipedrive, Smartlead, and LinkedIn Sales Navigator
• Can identify high-value opportunities and disqualify poor-fit prospects early in the process
• Comfortable representing the company at industry conferences and maintaining a professional social media presence
• Maintains a healthy balance between new business development and strategic account expansion
• Demonstrates curiosity about clients' business challenges beyond just technical needs
• Thrives in a remote-first work environment with high autonomy and accountability
• Maintains honest, transparent and professional approach that fits our organisational culture

We Offer

• Competitive base salary with performance-based incentives
• Opportunity to work with global brands and innovative ecommerce projects
• Professional development and sales methodology training
• Flexible working arrangements
• Collaborative work environment with direct access to leadership
• Access to WorkSmile platform
• Regular team events and activities

We build our client relationships on a foundation of trust and mutual success. We're looking for someone who can represent our values while driving business growth through strategic partnerships.

Join us!