Technology UX Graduate (UXG)

Push the limits of your learning and design the future of online grocery

Working at Ocado Technology means being part of a team filled with innovators, change-drivers, and positive individuals from around the world. Our journey started with a mission to revolutionize grocery shopping, and now, over two decades later, we continue to shape industries through serial disruptive innovation and technology, creating new ways of doing things... and we're just getting started!

Want to boost your skills with our UX Grad Program?

We are looking for top UX graduates and professionals changing their career path to UX for our global UX Graduate Programme. Over two years, with four six-month rotations across different teams and departments, you'll gain hands-on experience in various aspects of UX without relocating. There will be plenty of opportunities for you to work on a variety of projects with other designers, researchers, product managers and engineering teams. You’ll participate in regular community meetings to showcase your work and learn from others.

Work condition:

Fix-term contract: 8000 PLN gross/monthly 

Program duration:  24 months (rotation program every 6 months, without relocating)

Full-time/Part-time: Full-time

Closing dates for applications: 04.05.2025 

Start date: September 2025

Location: Kraków or Wrocław with some business trips to the UK (Hatfield or London) or our Partners’ locations. We also operate in a hybrid way of working, so there will be a mix of remote working and time in the office depending on the placement and business needs.

 Future tasks that will boost your career:

• Working closely with Product teams to validate designs with end-users & produce clear UX recommendations. 
• Analysing quantitative and qualitative data to understand insights into user behaviour
• Using all available research methods to improve understanding of all groups of our users
• Learning customer journey flows, empathy maps and personas to understand end to end services, different actors and primary user scenarios & needs
• Working with other UX Designers (more than 70) and Product teams to explore multiple approaches to a problem and embrace iteration to improve designs in line with team deadlines
• Creating prototypes using the Design System to translate ideas into interactions and to demonstrate ideas. 
• Learning about the main areas of Ocado's end-to-end product, like Logistic and Supply Chain, Warehouse, Automation and Control (aka bots), and Ecommerce. 
• Getting to know how the UX Ops team supports our big crowd of UXers on a daily basis. 
• Experimenting together with your future colleagues from the same programme in the UK. 

You will be a perfect fit if you: 

• Are an analytical, tenacious and inquisitive person who can create positive outcomes in a challenging, fast-paced environment and who is looking to join a truly innovative, fast-growing, FTSE 100 business
• Have a degree, BSc, BA, Masters or equivalent in: User Experience Design, Human-Computer Interaction Design, Cognitive Science, Visual Design, Psychology, Computer Science, Graphic Design, Product Design, Digital Media, Sociology, Architecture, post-graduate UX diploma or similar. Or if you are a professional changing your career path to the UX (and you have a portfolio of UX projects).
• Have a creative mind and are keen to grow visual awareness, UX skills and technical aptitude to help design accessible, user-centered solutions that meet commercial goals and deliver an amazing user experience
• Have great communication skills in English and Polish on B2 level minimum.
• You are based in Kraków or Wrocław or willing to relocate if you get into the programme.
• Are ready to work full-time for at least the next 24 months (with benefits and statutory holidays on a fixed-term contract).
• Have a permit to travel and are open to some business trips during the year (mainly to the UK).

IMPORTANT!!!

The program is dedicated only to university graduates (bachelor's degree). If you are a student and you are sure that you will receive your diploma before starting the internship (September 2025) - do this task. Unfortunately, if you pass the recruitment process with success but don’t graduate by August 2025, we will not be able to hire you.

What is in it for you?

• Amazing people - a highly skilled team who is always ready to help, collaborate and share knowledge 
• Competitive salary - 8000 PLN gross monthly, after probation period a fix-term contract for 2 years 
• Career boost - the possibility of a permanent contract as a UX Designer/Researcher role after finishing the programme 
• Great benefits - company share programs, life insurance, private health care, multisport card, lunch programs and English classes
• Mentorship - support from senior experts to help you develop professionally.
• Hybrid model - remote and in-office working with some business trips and the possibility to work from almost any location (for up to 30 calendar days a year)
• Fun - passion clubs, team building events, annual celebrations, knowledge sharing with the international Ocado UX community of around 70 designers & researchers

Recruitment process - steps:

1. Step one: apply by submitting your CV and completing a personal questionnaire in which you need to include a link to a video addressing the 2 challenges described below (required) and a project portfolio (optional)
2. Step two: selected candidates will be invited to an online assessment day during which you will be solving group and individual tasks to evaluate your soft skills and craft competencies.  

Video - address the 2 challenges

1. What do you think the biggest pain point is in the online grocery shopping world and how would you fix it?
2. What is your motivation to be a UX Grad in Ocado Technology?

Video - the desired outcome

We would like to know your answers to both questions above.

• Please create a short video (maximum 3 minutes long) with your response.
• The video has to be created in English.
• The main actor in your clip needs to be you!
• Everything else we leave to your imagination. The sky’s the limit!!
• Your final material can be placed in any cloud service you prefer, please send us only the link and remember to give us the right permissions to watch it.
• The deadline is  4.05.2025

What are the next steps after applying?

1. We’ll inform you about the results of your application - from 19.05.2025.
2. We’ll invite selected people to the assessment day (remote, in English) - 05.06.2025.
3. Welcome on board (starting day) - 1.09.2025!

Create a future in UX by applying till 4.05.2025 

Get to know us better

Our founding vision was to use cutting-edge technology and automation to transform the online grocery space. There was no template for the solution we wanted to build. We developed the technology needed to move the industry to the next level from scratch.

We’re developing our own groundbreaking technology and establishing exciting partnerships worldwide. Our brilliant teams, from software and hardware engineers, product managers to UX experts and data scientists, innovate and build our advanced in-house technology behind the e-commerce software, automated warehouse solutions, robotics, route optimisers, logistics operations and systems.