Change and Communication Specialist

Pepco is a well-known and valued brand, present in 18 European countries. Each month, over 30 million customers visit nearly 4,000 of our stores. This success is driven by more than 25,000 store employees who ensure the best shopping experience for our customers, as well as several thousand employees working in our Distribution Centers and Offices across Europe.

Our greatest strength comes from our people—their passion and energy inspire us to keep reaching higher! Join us and be a part of our success story!

Change and Communication Specialist

Location:  Poznań, wielkopolskie, PL, 60-479

Change and Communication Specialist

(project-based position – 12-month fixed-term employment)

Your key responsibilities will include:

• Developing and implementing a change management strategy related to the deployment of SAP SuccessFactors Employee Central in an international project
• Creating and executing communication plans tailored to various employee groups – including office staff and frontline employees (e.g., stores and distribution centers)
• Identifying potential barriers to change implementation and taking action to minimize their impact
• Collaborating with HR, IT, and local business units to ensure communication activities align with project goals
• Creating engaging and easy-to-understand communication materials (emails, newsletters, FAQs, videos, etc.) adapted to local languages and cultural context
• Supporting training initiatives in cooperation with the training team
• Conducting stakeholder analyses and assessing the impact of change on the organization
• Monitoring employee engagement levels and collecting feedback using tools such as surveys, focus groups, and others
• Reporting progress and effectiveness indicators of communication and change readiness efforts

Skills and experience we are looking for:

• Experience in change management and communication within implementation projects, preferably related to HR or IT systems (SAP SuccessFactors experience is an advantage)
• Practical knowledge of change management methodology
• Experience working in an international environment
• Fluency in English, both spoken and written (additional languages are a plus)
• Ability to create engaging communication materials and tailor messaging to different target groups
• Proficiency in communication and collaboration tools (e.g., Microsoft 365, SharePoint, Teams)
• Willingness to travel occasionally, including internationally
• Familiarity with visual and communication tools (e.g., PowerPoint, Canva, Microsoft Sway, Piktochart) to support attractive and engaging communication is a plus

You are bound to like your job at Pepco because we guarantee:

• Work in an international company featured on the Forbes list of the best employers in Poland and beloved by millions of consumers in Poland and Europe.
• A competitive salary and real opportunities for promotion - the development of our employees is the cornerstone of our strategy!
• Life insurance on preferential terms, to feel secure.
• An extensive benefits platform offering a wide range of options – including medical care, sports cards, events, trips, shopping vouchers, and more.
• Discounts on purchases at Pepco stores – get your favorite products at even better prices!
• A wide range of training sessions, courses, and webinars designed to help our employees grow and thrive!
• The opportunity to improve language skills by working in an international environment.
• Free psychological, legal, and financial consultations as part of our employee support program – our employees' well-being is our top priority!
• Smart Lunch – meal subsidies for the company canteen, giving access to daily on-site dishes at discounted prices.
• Financial recognition in the form of jubilee awards, additional days off, and loyalty-based discounts for employees celebrating their work anniversaries.
• A social fund providing additional financial support to ensure security and assistance in various life situations.
• A friendly atmosphere and support from colleagues who are eager to share their expert knowledge – despite being a large organization, we’ve maintained a warm, informal atmosphere.
• A role within a unique organizational culture – Pepcoolture – where our mission, vision, and values are the foundation of our everyday work.