Team Leader OTC

Relyon is a dynamically growing company providing recruitment and consulting services that optimize business operations. Our professional team of consultants, an up-to-date database, proven recruitment and recruitment marketing tools allow us to effectively reach the best candidates and connect them with our clients. Invest in your professional development! Relyon is a partner that will help you reach new heights in your career. Together, we will create a development plan tailored to your talents, passions, and areas you want to grow. At our company, we believe that development is a process. Join us and create your inspiring future together with us.

OTC Team Leader

We are currently looking for an experienced OTC Team Leader who will be responsible for managing end-to-end Order-to-Cash processes and leading a high-performing team within a fast-paced, international environment.

Key Responsibilities:

• Lead, coach and develop the OTC team (performance management, recruitment, goal setting)

• Oversee and improve O2C processes including billing, cash collection, cash application and dispute management

• Act as a key point of contact for internal stakeholders

• Drive continuous process improvements and automation initiatives

• Monitor operational performance, prepare KPI reports and present results to leadership

• Ensure compliance with internal procedures, controls, SLAs and quality standards

Requirements:

• 5+ years of experience in OTC / Accounts Receivable, including at least 2 years in a leadership role

• Strong understanding of OTC/AR processes 

• Excellent English skills 

• Experience working in a dynamic, international environment

• Proficiency in ERP systems and reporting tools