CRM Specialist

STS is the largest Polish bookmaker, which also operates on several European markets. The company was established in 1997, has offices in Katowice, Warsaw and Prague and currently employs nearly 1,500 people. We are an innovative bookmaker that provides services via the website, its mobile version and an application dedicated to Android or iOS. We have developed, among others: our own STSpay payment system and we provide STS TV with broadcasts of the most important sports events. We also have a nationwide network of modern stationary premises. We are the largest private sponsor of Polish sport - STS is the official partner of the Polish national football team and many sports clubs from various disciplines. We also run the Sport Your Chance Foundation.

Wymagania

• Knowledge of CRM tools and customer segmentation principles.
• Good practical skills in Excel.
• Ability to analyze data.
• Communication skills in the field of data presentation and logical argumentation.
• Creativity and process optimization mindset.
• Communicative level of English (min.B1).
• Nice to have: knowledge of the betting industry.

Obowiązki

• Participation in the process of building a strategy in the area of dedicated communication with the client.
• Manage CRM systems, segment databases, and design communication across multiple channels.
• Executing marketing automation campaigns.
• Test and optimize campaigns based on results.
• Estimate costs and set goals for campaigns.
• Analyze and report campaign results.
• Explore new solutions and build a competitive edge in CRM.

Oferujemy

• Stable employment based on an employment contract. 
• A modern office in Katowice with relaxation areas (PS5, table football). 
• Onboarding support and a dedicated budget for professional development. 
• Benefits package: MedicoverSport card, life insurance, and medical care. 
• Free tickets to Polish national team matches. 
• Flexible working hours supporting work-life balance. 
• Daily fresh fruit, coffee, and snacks in the office.