Customer Success Representative with German

Join us and be our Customer Success Representative with German

YOUR RESPONSIBILITIES:

• Monitor expiring contracts, contact customers up to 3 months before contract expiration, and provide an offer for continued support and products,
• Collaboration with end users and internally with the sales team,
• Handling customer inquiries, up-selling, and upgrading products,
• Actively pursuing the list of lapsed customers, end users, and channel partners to sell reinstated products,
• Assisting in the negotiation of contracts or maintenance agreements.

OUR REQUIREMENTS 💎

• Fluency command of German and English- both mandatory,
• Proficiency in MS Office,
• Capacity for innovative thinking and problem-solving,
• Minimum 1 year of sales experience.

Optional:

• Knowledge of the virtualization industry and the ability to relay information to potential customers,
• Knowledge of Salesforce.com

WE OFFER 💲

• Very attractive salary package (11000-15500 PLN gross/ month),
• Refer a Friend program- you can earn bonuses: 500-2000 PLN,
• For the first 3 months of work, you will receive a guaranteed bonus so that you’ll already receive a bonus during your induction period,
• Continuous investment in your competence development,
• A stable position in an international organization,
• A package of employee benefits: private medical care in Medicover, Medicover Sport card, internal training,
• Buddy program,
• Hybrid work from Cracow, Warsaw, or Poznan​ - we provide all the equipment to work from home,
• Free access to a language learning platform,
• You are invited to events at both: Teleperformance and Veeam.

Join us today!

*We are recruiting remotely.

**Please prepare your resume in English.​