Oferty
Transaction Monitoring Specialist - English speaking - Hybrid

Transaction Monitoring Specialist - English speaking - Hybrid

Kraków
Rodzaj pracy
Pełny etat
Doświadczenie
Specjalista/Mid
Forma zatrudnienia
UoP
Tryb pracy
Praca hybrydowa
Teleperformance Polska

Teleperformance Polska

Jesteśmy globalnym liderem w dziedzinie outsourcingu procesów biznesowych (BPO) i nowoczesnej obsługi klienta. Dzięki prawie 500 000 inspirujących, pełnych pasji pracownikom na świecie, którzy mówią w ponad 300 różnych językach oraz naszej globalnej skali działania i lokalnej obecności, codziennie pomagamy największym światowym markom budować doskonałe doświadczenia dla ich klientów. Na polskim rynku funkcjonujemy od 1997 roku, zatrudniając prawie 4000 wyjątkowych osób, obywateli ponad 77 różnych krajów, którzy wspierają naszych klientów w 32 językach. W Teleperformance stawiamy na ludzi – to właśnie oni tworzą nasz sukces!

Zobacz profil pracodawcy

Wymagane umiejętności

angielski C1

analiza finansowa

administracja

analiza

Opis stanowiska

Rekrutacja zdalna

About us and our team 

Does working at one of Europe’s largest fin-tech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international environment where you’ll get tons of opportunities to develop yourself, and collaborate with colleagues from all over Europe? If so, you are in the right place!


Welcome to a leading provider of innovative payment solutions and financial services. With a commitment to excellence and a passion for innovation, we empower businesses and consumers alike to thrive in an increasingly digital world.


About your future role

Are you detail-oriented with a passion for identifying patterns and solving complex problems? We are looking for a dedicated and analytical Transaction Monitoring Specialist to join our team.

In this role, you will monitor transaction data, investigate suspicious activities, and collaborate with internal and external stakeholders to ensure the integrity of financial transactions. If you have a strong understanding of financial crime prevention, fraud detection tools, and compliance regulations, this could be the perfect opportunity for you!


Your key tasks and responsibilities are:

  • Monitor and Analyse Transactions:

Continuously review transaction data and account activities for signs of fraud, using detection tools and identifying suspicious patterns


  • Investigate suspicious Activity:

Investigate flagged transactions and customer accounts, verifying potentially fraudulent actions and escalating high-risk cases to senior analysts.


  • Report and Document Findings:

Maintain detailed records of investigations, report suspicious activities to the appropriate teams, and provide regular updates on fraud trends.


  • Collaborate with Stakeholders:

Communicate with customers, internal teams, and external parties (e.g., law enforcement) to resolve fraud cases and implement security measures. 


  • Assist in financial crime Prevention:

Support the development of prevention strategies, stay updated on emerging threats, and provide input to improve detection systems and processes. 


What makes you the best person for this job?

Your skills:

  • Fluent in English. 
  • Analytical and Detail-Oriented: ability to analyse transaction data, spot patterns, and identify anomalies with great attention to detail. 
  • Knowledge of financial crime Tools: Familiarity with fraud prevention systems, transaction monitoring software (like SAS-FM, Brighterion, Feedzai, ARIC, or similar), KYC platforms and basic understanding of financial crime tactics. 
  • Understanding of Financial Systems and Compliance: Basic knowledge of banking, payment systems, and regulations like AML, KYC, and fraud-related compliance standards. 
  • Communication and Problem-Solving Skills: Ability to clearly document findings, escalate issues, and communicate with customers and internal teams to resolve fraud cases. 
  • Relevant Experience or Education: Background in finance, risk management, or customer service, with exposure to fraud detection or financial crime prevention; certifications (e.g., CFE, CAMS) are a plus (3-years or more)


Additionally, we offer next benefits:

  • An opportunity in a valued fin-tech company in an interesting and always expanding market
  • Appropriate training and support with high-quality standards
  • Employment Contract
  • Medical, life, accident & critical illness
  • Sports benefits
  • Entertainment events for employees 
  • Trainings and courses
  • Awesome colleagues and great team spirit with a positive and professional mindset 
  • Opportunity for interesting career and growth path internally 


Rekomendowane oferty

Video Content Moderator with Romanian

Nowa
Cognizant
Kraków
język rumuński
English
język angielski
Nowa

Specjalista ds. Reklamacji

Nowa
AAA Auto
Kraków
obsługa klienta
prawo jazdy kat. B
Nowa

Product Data Specialist with German

Nowa
Antal Sp. z o.o.
Kraków
język niemiecki
język angielski
Microsoft Office Excel
Nowa

Regulatory Affairs Specialist in Submission Archiving

Nowa
Manpower
Warszawa
, Praca zdalna
Zdalnie
branża IT
Nowa

Client Operations Specialist

Nowa
ADFIDENCE
Kraków
, Praca zdalna
Zdalnie
praca z klientem
angielski
zorientowanie na szczegóły
Nowa