📧Hebrew Speaking Email and Chat Support Agent

Have you heard of eSIM technology? 📱 Join the team serving users of this innovative technology. Develop the skills of the future in modern, solutions-based customer service (CX) with 1,200+ consultants and advisors across the country!

With us you will receive:

💰 A gross salary of 6,000 PLN + a bonus of up to 500 PLN.

💻 Full-time hybrid or remote working.

📚 Weekly induction training and support in your daily work.

🚀 In the first 3 months you will develop communication and interview skills within a set framework.

📈 Realistic promotion opportunities - over 50% of senior roles are filled from within the company.

🤝 Employee Referral Programme - up to PLN 3,000 gross for hiring an employee from your referral.

💪 Sports card (Medicover Sport), 🩺 medical care (Medicover), 🏖️ holiday allowance, Worksmile cafeteria, 🛍️ discounts on products from our partners and much more!

What is a working day like?

Imagine you are a user of a modern application that allows you to communicate abroad. You might need help from time to time, so you contact the support team, who answer questions via email 📧 and chat 💬 about login issues and processes related to the application. This is our role, and maybe your future job, in an amazing team focused on support and knowledge sharing! 💡

What sets you apart:

💻 Good computer skills - we do all our work electronically.

🗣️ Knowledge of Hebrew at B2+ level.

🗣️ Knowledge of Polish or English at min. B2.

✍️ Very good knowledge of Polish spelling rules - we mainly provide written answers.

👂 Ability to listen and read with understanding, make clear statements with respect for the other person.

📅 Willingness to work shifts and provide customer service 24/7.

⏰ Flexibility in working hours.

We know from experience that candidates who are competent also tend to underestimate their skills. So give yourself a chance and apply! 🚀

About us

At Transcom, we are constantly committed to the relationship between ourselves and our clients. Every day, someone new starts an adventure with us and realises their potential, transforming it into the skills of the future. We value hard work, team play and mutual support, and we support positive and sustainable change. That's who we are, we take care of ourselves and cheer each other on from the very beginning, and with the right attitude there are no limits to us and we can go really far.