Knowledge Management Specialist

Your responsibilities:

• Creating and maintaining a wide range of training and knowledge materials: documentation, guidelines, tutorials, articles, and notes in Confluence and on the Training Portal built on the AEM CMS platform

• Working daily with the AEM CMS platform to test features and update content

• Participating in Scrum ceremonies to stay aligned with ongoing changes

• Conducting subject‑matter research and gathering information from technical teams

• Managing documentation workflows, including initiation, tracking, and updates

• Supporting training sessions for affiliates when needed

• Providing feedback on support tickets related to content and documentation issues 

We are looking for you, if you have:

• Experience working with technical or product teams (this is a must)

• Strong understanding of the standard content creation lifecycle  (planning, research, production, review, publication, maintenance)

• Ability to create technical documentation independently

• Experience working with JIRA or similar IT project management tools

• Hands-on experience with documentation tools (e.g. Confluence or similar)

• 1+ years of experience with any CMS (AEM, Sitecore, Episerver, Acquia, WordPress, Drupal, Joomla, etc.) – AEM is an advantage, not a requirement

• Very good written English (minimum B2)

• Strong analytical skills and attention to detail

• Ability to learn new tools and processes quickly

• Strong communication skills and ease of collaboration with technical teams 

We’ll be a great match if you also: 

• Be proactive and accountable in your role and build trust within your team. 

• Enjoy collaboration, sharing knowledge, and working toward common goals.  

• Demonstrate flexibility and adapt easily to different working styles and priorities.  

• Show commitment to quality and continuously look for ways to improve.  

• Have a growth mindset, eager to learn and develop new skills. 

We offer:

• Participation in interesting and demanding projects.

• Flexible working hours.

• A great, non-corporate atmosphere.

• Possibility to work remote or hybrid (2 days per week from the office).

• Opportunities for development and promotion.

• Attractive package of benefits.