Social Media Sales Representative with German

Relocate to Krakow with 10.000 PLN bonus!

Your potential has a place here with TTEC's award winning employment experience. 
As a Social Marketing Sales Representative German-English working onsite in Krakow, Poland, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Poland says it all!

The role of a e is to work with customers assigned to a portfolio to help them improve their campaign performance by selling new campaign types, implementing recommendations and increasing their advertisement budget.

During a Typical Day, You’ll

• Contact all clients assigned to your portfolio via phone and email to schedule appointments for consultations and upselling.

• Analyze and strategize how to manage and upsell the accounts assigned to your portfolio.

• Problem solve and consult with clients to provide the best sales solution for their advertising campaigns and encourage them to try new marketing strategies.

• Navigate the client through the Ads platform so they can implement campaign suggestions independently.

• Develop appropriate campaign strategies to support the pursuit of campaign goals and implement them within the client's advertising products.

• Monitor campaign pacing and analyze campaign performance on a regular (daily/intraday) basis to determine adherence to budget and performance goals.

• Develop data-driven analysis and campaign optimization recommendations included in the task sheet and implement them to drive performance to meet or exceed campaign goal(s).

• Provide guidance and consultative support to drive additional budget allocation from clients by meeting spend expectations, beating campaign goals and identifying additional growth opportunities.

• Build a strong and trusting relationship with clients by optimizing their accounts using analytical skills while increasing program revenue.

• Work in a target-driven environment with individual sales targets as part of a larger sales team increasing the client's customer base.

What You Bring to the Role

• Minimum 4 successful consultations per day.

• Greater than 100% quarterly attainment of internal targets set in the first month of the quarter.

• 100% compliance adherence.

• Maintain quality standards as defined by program leadership at the beginning of the quarter.

• 2 years of experience in a similar position.

• - C1/C2 (Proficient User) per CEFR in the hired language across written and spoken communication, as the job will be performed in the hired language.
  - B2 (Independent User) English skills across written and spoken communication, as training, communication and meetings will be conducted in English.

What You Can Expect

• Relocation bonus of 10.000 PLN gross

• A culture of learning, growth, and continuous improvement

• Base salary of 10 000 Gross PLN, plus  performance-related bonus opportunities

• MyBenefit - Kafeteria

• PPK Plan

• Employee Referral Program

• Relocation package, VISA and Work Permit reimbursement if needed.

• Additional days of annual leave

• A healthy benefits package which includes 

  • Private Luxmed medical care including dental care and eye care plan (glasses reimbursement)

  • Multisport Card

  • Flexible working hours 

  • Paid relocation

  • 1000s of career development opportunities include language course partial reimbursement program as well as tuition program for sales courses and studies

A Bit More About Your Role

We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to Operations Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC

Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.