Procurement Manager with German and English (f/m)

TASKS:

Service delivery and process management:

• Ensure service delivery within Procurement Services department for dedicated customers according to the SLA’s and group standards.

• Monitor performance and quality standards defined in SLA’s and KPI’s.

• Ensure high quality service culture (drive and implement service orientation initiatives).

• Drive process optimization/ process design improvement initiatives and efficiency programs.

Customer management and sales activities:

• Manage customer relationship related to Procurement Services, manage customer claims (handle regular communication with customer and other stakeholders and build relationship; acts as an escalation point for customer).

• Self-responsible analysis of tenders / specifications of new potential contracts; preparation and summaries of concepts; Contact with customers, meetings with partners / customers / potential clients.

• Preparation of SLA`s, calculations and other contracts.

• Proactive activities with regard to sales opportunities (acquiring new projects and or building up existing ones).

People management:

• Manage and lead teams: develop, coach and train direct reports (team leads, supervisor or other direct reports) to improve their performance.

• Ensure the department is appropriately staffed (in alignment with HR Manager).

• Ensure staff is properly trained and developed.

• Agree annual performance objectives with all direct reports.

• Ensure all staff have clearly defined performance objectives, aligned with performance and quality standards defined in SLA’s.

REQUIREMENTS:

• Fluent German is a must (C1 or higher).

• Good or fluent English (B2 minimum).

• Strong integrity and business ethics.

• Strong experience in Procurement Services area.

• Business acumen.

• Experience in managing teams.

• Excellent in managing and leading people, coaching and developing teams.

• Strong people management experience.

WE OFFER:

• Open and friendly working environment.

• Hybrid work – in Poznań (1-3 times per month).

• First contract for 6 months and then for a permanent period.

• Package of benefits (including private medical care, sport card, MyBenefit platform, cofinancing for holidays etc.).