Business Development and Account Manager

WAYF is where ideas go to be made real.

We're a digital product agency built for visionaries — from ambitious founders to global enterprises. Since 2020, our 35+ person team (primarily based in Poland, working globally) has helped category leaders design and deliver digital experiences that move the needle.

We're trusted by the Council of Europe Development Bank (CEB) to reimagine how they communicate the human stories behind their multi-billion euro impact. We collaborate with large corporations like Ingersoll Rand on product design, engineering, and process innovation across global markets. We shape digital platforms for cultural icons like Okolice Ciała — whose books, viral content, and community inspire millions across Poland and beyond.

Startups and scaleups like Framer and Rye (founded by Justin Kan of Twitch) choose us for product design, brand upgrades, and launch-critical marketing. VC firms like Primary and 201.vc rely on us to bring clarity and craft to their brands and portfolio companies.

Our track record also includes helping shape early product and design foundations at Ramp Network — now one of the most recognisable crypto brands globally — in a multi-year collaboration that spanned their rise from bold beginnings to breakout success.

Inside WAYF, feedback is fast and honest. People are kind, curious, and self-driven. We care deeply about the work — and each other. We operate like a tight-knit studio with the ambition of a global consultancy. This isn't just talk — we put our money where our mouth is. Since we have no plans to sell or go public, we've built something better: a yearly profit sharing program where 20% of our adjusted net profits goes directly back to the team. When the company wins, all of us win as well. It's one of the ways we ensure that building something meaningful together isn't just about the work we create, but about sharing in the success we build collectively.

It's a place to grow, do meaningful projects, and build what others say can't be done.

About the role

We're lucky to work with some really exciting ventures, which means we can offer new joiners a wide range of interesting projects. Our client base spans various sectors, giving you exposure to different industries and challenges.

Since you're coming on board while we're in a growth phase, you'll have a unique chance to grow right along with us. It's a thrilling time to join – you'll be able to make a real impact and shape your role as the company continues to evolve. We've got the stability of an established business, but we haven't lost that startup energy and flexibility.

We’re looking for an experienced Business Development & Account Manager to help us grow as a company both with new and existing clients.

What would be your main focus:

• Lead inbound and outbound sales alongside the Core Team

• Collaborate with Founders on proposals and deal coordination

• Independently guide the sales process from lead to a closed deal

• Research and identify prospective clients

• Maintain and update CRM

• Openness to travel at least once per quarter

• Track and report monthly and quarterly KPIs

• Support & inspire marketing initiatives

• Identify and generate upsell opportunities

• Building and maintaining client relationships

• Track client satisfaction, resolve escalations, and create opportunities for referrals

• Working directly with the clients and our project teams, being the business point of contact for the clients

• Managing the project budget together with the PM

• Build and execute Account Business Goals, including revenue targets and product growth

Core tools we use

• Slack, Linear, Notion, Apollo, Twenty

Requirements:

✓ 3+ years of experience in Business Development and Account Management.

✓ Solid understanding of the IT industry, fundamental knowledge about technology stacks, development lifecycle, and related

✓ Track record of successful sales

✓ Knowledge of Account Management & Sales methodologies & frameworks

✓ Awareness of Agile delivery methodologies

✓ Experience in stakeholder management

Nice to Have:

✓ Experience in enterprise sales

✓ Network of contacts

Soft Requirements:

🗣 Advanced written and spoken English (min. C1)

🏠 Experience and preference of working remotely

💬 Being the project's communication leader

👤 Being self-driven and self-managed

👋 Kindness and having the ability to take & give feedback openly

💪 Proactiveness, going beyond the standard

🏆 Proven Project Management and Delivery successes

ℹ️ Proven change management & risk management experience

Salary

• B2B 10 000 - 15 000PLN + Sales Commission (sky is the limit!)

Benefits

💰 Enjoy an annual bonus based on our collective performance - 20% of yearly company profits are distributed among all permanent team members

⛱️ Work fully remotely with full autonomy (no micromanagement)

💻 Work with modern hardware and software (we use MacBooks exclusively, unless you're a real nerd - then Linux is also an option)

👩‍🏫 Attend 4 hour-long 1-on-1 English tutoring sessions per month (*Duolingo owl voice* Or else… 🔫)

💊 Stay on top of your game with generous private healthcare coverage (including dental)

🏃‍♂️ Into sports? Enjoy our Multisport package for access to their wide range of discounts and free passes

🌴 Take time off whenever you need it. 23 paid vacation days per year (pro-rated during your first year) plus paid days off during our annual retreats

🍱 Enjoy a 0.5h paid lunch break every workday

💸 Grow through regular progress check-ins, with salary increases and promotions

👫 Join our annual retreats to hang out with the team

What does our recruitment process look like?

After your CV has grabbed our attention, you can expect:

1. Quick intro call to get to know each other.

2. Interview with one of our Founders

3. A recruitment task to test your knowledge regarding Business Development and Account Management

4. Offer from us, so we can start working together ASAP!

Check out wayfdigital.com for more info

We are committed to building an open, inclusive environment for all members of our collective. WAYF does not and shall not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, military status, sexual orientation, or social status.