HR Services Specialist with Spanish

HR Services Specialist with Spanish

Reference Code PL-TB0014-89296

The HR Services Specialist with Spanish solves queries which require specific HR knowledge and higher degree of policy interpretation. The focus lies on administrational / transactional tasks in HR functional areas and SuccessFactors modules: first, Talent and Learning, but also Employee Central, Recruitment and Onboarding etc. Languages required: English + Spanish. All Key Tasks and Responsibilities are delivered on the SSC scope level.

Duties and responsibilities

• Operational excellence – Promotes efficient and effective service delivery and execution of processes within HR Services: (e.g. validated Learning administration, training administration, talent processes such as Performance, Goals, Talent and Succession Management administration; Employee Central data maintenance, recruitment and onboarding administartion) by solving complex inquiries that require specific HR knowledge and/or higher degree of policy interpretation,
• Provides timely, accurate and value-adding answers to complex HR-related local or global queries from employees and business managers across the HR Services scope (Administration of Validated Learning, Talent and Development , Employee Central, Recruitment and onboarding) in close alignment and collaboration with CoC and HRBPs.
• Ensures contact with CoCs to develop and maintain a detailed knowledge of the designated processes and policies covered,
• Supports Talent and Learning Reporting (in close alignment with SSC Global Reporting Hub),
• Delivers country-specific / business unit specific training to front Office,
• Shares information with relevant colleagues (e.g. Front Office, Teamlead)
• Interprets policy and solves problems,
• Works closely with CoCs on HR services and HR digitalization projects and supports the execution of different HR Services products and Processes,
• Supports continuous improvement of HR processes in close alignment with CoCs and Global Process Coordinators
• Is proactively involved in cross-departmental teams and projects.

Professional competencies

• Professional experience, especially in the field of Learning & Development, but also in other areas of HR Services,
• Knowledge of Learning Administration and other HR Processes,
• Knowledge and previous experience of working with Learning Management System, preferably SAP SuccessFactors,
• Language combination: English + Spanish on fluent level (B2+),
• Knowledge and previous experience of working with HR / HCM systems, preferably different modules of SAP SuccessFactors (beneficial),
• Experience in the Pharma Industry (beneficial).

Personal competencies

• Quality Oriented,
• Process management skills,
• Detailed and extensive knowledge of HR Policies,
• Analytical skills and problem-solving capability,
• Organizational skills,
• Technology skills,
• Excellent communication skills,
• Excellent customer service skills,
• Ability to work under pressure and tough deadlines

What we offer

Become part of a corporate culture that actively promotes constructive exchanges between colleagues, customers and partners. Work with us to improve people's lives in the long term. We can offer you interesting, varied tasks and excellent opportunities for advancement, as well as an attractive salary with extensive benefits, all within a dynamic family-owned company.

Benefits

• International environment and active participation in challenging projects,
• Open communication at all levels of the hierarchy,
• Personal and professional development,
• Stable work in a friendly team,
• Flexible working hours,
• Possibility to work in the combined stationary and home-office modes,
• Training and integration events,
• Multisport cards.