Product Designer

About edrone

Do you believe that attitude drives job performance?

That’s great because we believe that too. The right attitude comes before the skills. Yes, individual performance is mainly driven by skills. But, the team performance must be bigger than the sum of all members and their individual contribution. Therefore, attitudes are helping us understand whether you or your colleagues fit our organizational culture.

edrone is an AI-fueled SaaS platform, providing Customer Experience solutions for eCommerce. It is used by hundreds of SMEs online retailers in CEE, Southern EU, and LatAm. edrone won multiple awards including Computer World’s "Best in Cloud" in 2017 and 2018. TECH5 by TNW, 2nd place in commerce software worldwide competition 2022 by G2.

We're a hard-working, fast-learning, get-things-done type of team. We know how much grit it takes to share radical feedback and abandon the politics while being straightforward. Ownership is our paramount cultural value. We're looking for people who share similar attitudes and values.

Why work with us?

1. You will have the option to create a real impact for e-commerce businesses in growing markets (CEE, Brazil, Israel)
2. We work in Shape-up (methodology by basecamp), so we ship features in 6 weeks, not 6 months
3. We are using the Jobs-to-be-Done framework together with productboard to have transparency within the company on product strategy and development
4. Partially remotely, remote with sporadic (~1/week) onsite meetings in our office in Krakow, Lekarska 1
5. Flexible working hours

Salary range

• Senior 15-23k PLN B2B 
• Regular 10-15k B2B

Responsibilities

• Plan, conduct, and analyze exploratory user research, usability tests, and other research methods, enabling a deep understanding of users' needs and challenges (Jobs-to-be-Done)
• Analyze the product metrics and users’ insights to formalize the scope of the projects and contribute to the product roadmap
• Create wireframes, high-fidelity designs, click-through prototypes, user flows, and process flows to communicate interaction and design ideas effectively
• Maintain and grow our internal design system to support the efficiency of component-based development
• Facilitate workshops around UX and Jobs-to-be-Done for employees to promote design guidelines, best practices, and standards
• Mentor less experienced product designers
• Owning your component (Shape-up Pitch) from Research to Release
• Working closely with developers and other product team members

Requirements

• min. 3 / 5 (regular / senior) years of commercial experience in product design (working with products from both UX and UI design side) with a portfolio of specific cases, preferably in B2B SaaS or e-commerce
• Knowledge of UX guidelines and familiarity with current trends in designs
• fluent in Figma
• Have great skills to present and argument your work
• High sense of ownership to be able to make decisions and take initiative
• Experience in conducting UX research and UX Interviews with customers (internal & external)
• Analyzing customer and business needs
• Opened-minded approach to work and believes in transparent communication and radical candor
• A knack for aesthetics and precision, as well as attention to detail and pixel-perfect approach
• experience in solving problems, e.g., by using design thinking
• English B2+

Nice to haves:

• Experience in working with (or at least understanding) the use of code in design components (HTML, CSS, Vue.js, Bootstrap)
• experience in a mobile-first design
• Experience with platform analytics tools such as Smartlook, Hotjar, and Google Analytics
• BS or Higher in Psychology, completed courses, studies, or post-graduate studies in the field of UX design
• active participation on Dribble, ProductHunt, Behance, or design events

Our tools

Figma, Axure, Miro, Atlassian (Confluence + Jira), productboard, Slack, Zoom, GSuite

Recruitment Process

1. Submit CV & your portfolio
2. Screening with the Hiring Manager
3. Online meeting with a Product Designer
4. Online meeting with Head of Product and Engineering Leader
5. You are hired!