Branch Manager

At Eternis, we empower people to excel in their work with applications like Bolt, Bolt Food, FREENOW, Glovo, Uber, Uber Eats, Wolt, and others leading the transformation of mobility and delivery services in Polish cities. Through our initiatives, we support individuals seeking flexible work arrangements, offering them new opportunities to shape their earnings and work conditions. As a recognized leader in the Polish market, we process weekly payments for 10,000 drivers and couriers nationwide, manage a fleet of over 6,000 vehicles, and operate in more than 6 languages.

Due to our dynamic growth, we are looking for talented and ambitious individuals ready for innovative approaches and challenges.

Join us as a Branch Manager at one of Europe's fastest-growing fintech companies specializing in urban mobility. By working with us, you'll have the opportunity to collaborate with renowned brands such as Bolt, FREENOW, Glovo, Uber, and Wolt.

Your responsibilities

As the Branch Manager, you will play a critical role in driving our growth and ensuring operational excellence across all branches. This position requires a strategic thinker with exceptional leadership skills who can work effectively in a dynamic environment. You will be responsible for overseeing daily operations, implementing effective strategies, and fostering a culture of high performance and continuous improvement. This role also involves close collaboration with local branch teams in Poland.

• Oversee the daily operations of multiple branches, ensuring consistency and quality of service delivery.
• Develop and implement strategic plans to enhance branch performance and achieve financial targets.
• Monitor branch performance through data analytics and ensure alignment with market trends and business goals.
• Lead, mentor, and develop leaders and their teams, fostering a culture of excellence and accountability.
• Drive initiatives to optimize customer engagement, increase retention, and enhance overall customer satisfaction.
• Collaborate closely with regional managers to ensure effective operations.
• Ensure compliance with company policies, procedures, and standards across all branches.

Our requirements

• Proven experience in a managerial role overseeing multiple locations or branches.
• Strong strategic thinking and problem-solving skills.
• Excellent leadership and team management abilities.
• Ability to thrive in a fast-paced and dynamic work environment.
• Strong communication and interpersonal skills.
• Proficiency in data analysis and performance metrics.
• Fluency in English (knowledge of other languages is a plus)
• Availability for business trips to other cities

What we offer

• 🏃🏻 Subsidies for MultiSport package: We promote an active lifestyle.
• 🩺 Private medical care: Comfort and safety of our employees are our top priorities.
• 🌍 Subsidies for language skill development training: We believe in continuous development and will support you in expanding your language skills.
• 🤸🏼‍♀️ Flexible working hours: We offer the flexibility to adjust your work schedule to your individual needs and responsibilities.
• 💻 Necessary work tools: We provide everything you need for effective work, including a laptop and phone.
• 👔 No dress code: Your professionalism and dedication are what matter to us.
• 🎉 Team integration meetings: We organize regular meetings to strengthen team bonds and foster a positive working atmosphere.