Supervisor, Member Compliance Administration (Fixed Term Contract)
Herbalife GBSC Krakow
About the role:
As a Supervisor, Member Compliance Administrator, you will be responsible for establishing, updating and maintaining Member/Distributor policies across the EMEA region. You will be skilled in the philosophy and practical application of Member/Distributor rules and policies, ensuring that local regulations mirror EMEA standards as closely as local legal boundaries allow.
In this role, you will:
- Coordinate and support the review process and roll out of multiple policy documents. Confer with management and respond appropriately to the proposed policy revisions
- Maintain department logs on a continuous basis to reflect the status of multiple EMEA projects and policy documents
- Identify and suggest new work-flow procedures and processes to problem solve and develop more efficient policy development and implementation
- Familiarize oneself of industry requirements, internal Member/Distributor policies, and policy updates in order to provide relevant support to EMEA markets
- As needed, assist with review and comment on marketing materials (such as marketing and educational materials) to ensure there are no compliance concerns prior to publication
- Ensure the posting of up to date Member/Distributor policy related documents in EMEA markets to Herbalife official websites
- Be the point of contact for the team in the Manger’s absence. Support the manager and supervise and action major MPA projects and delegate where appropriate, coach and oversee coordinators in the team.
Our Requirements:
- Work experience required including experience at supervisor level, preferably in the direct selling industry. Experience working in policy or compliance roles within the Public or Private sectors also an advantage
- Some experience working in an international arena with general understanding of varied laws of different business environments
- Flexible, well-organized with excellent time-management skills
- Detail orientated, high accuracy and excellent follow through skills
- Ability to interact effectively and communicate with all levels throughout the organization and vendors, with sensitivity to cultural diversity
- Innovative, able to identify and suggest solution for procedure updates or new procedures for efficiency
- Computer literacy: Words, Excel, PowerPoint, Adobe. Microsoft 365 apps (Forms, SharePoint, Planner, Teams, etc.) and any other software knowledge also an advantage
- Excellent written and verbal communication skills in English
- Preferably a university graduate or with equivalent vocational experience.
We offer:
- Temporary employment contract
- Luxmed VIP package sponsored by the company
- Mybenefit System (Kafeteria or Multisport Card)
- Life and Health Insurance
- Extra hours off - wellness hours 15h per year
- Hybrid work - 3 days in the office / 2 days from home
- Annual bonus + Easter, Christmas & Vacation bonuses
- Personal development opportunities and access to online training environments like free access to the LinkedIn Learning platform
- Unlimited access to company products in the kitchen
- Free parking slots - first come first served via company application
- Family and entertainment events like Santa Claus and Children's Day
- Possibility to shape our company through CI activities & programs.
Who we are:
Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our nutrition, weight management and personal care products are available exclusively to and through dedicated independent Members in more than 90 countries.
Our company offers a culture focused on people, their needs, relationships, and career to help expand talents and a chance to change lives: https://iamherbalifenutrition.com/.
For 40 years, we've known that good nutrition leads to a better life. If you're ready to help us on our mission for nutrition, we want to hear from you today.