Financial Crime Manager

Planet are a technology company that’s transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world’s most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide.

Legal, Risk & Compliance Overview

The Legal Risk & Compliance team is the creative conscience of Planet – we partner closely with the business, look around corners and lead by example. As our core values in LRC, we are:

Protective – Driven to protect the business from all manner of legal, regulatory, commercial, and compliance issues

Progressive – Vigilant in anticipating the needs of the business amidst a dynamic payments industry and regulatory environment

Practical - Creatively pragmatic in the design and delivery of legal, regulatory, commercial, and compliance support that advances our business

With these values, we provide solutions that enables Planet’s strategic business goals whilst meeting its regulatory obligations as we expand organically, geographically and by acquisition.

Role Overview

Effective risk management is considered pivotal to Planet and we are seeking a Financial Crime Manager to support the continued development of our payments business.

The successful individual will support the business by managing the performance of the first line financial crime team, to ensure adherence to Planet’s fraud monitoring policies and processes, covering all parts of the payments and tax-free businesses.

The Financial Crime Manager will be expected to engage across the business, building relationships with key internal stakeholders and provide assurance that financial crime is being effectively managed throughout Planet’s acquiring operations.

What you will do

• Actively participate in the calibration of the transaction monitoring tool
• Test and enforce the parameters and/or updates of the transaction monitoring tool
• Ensure of the effectiveness of the reporting tools by conducting adequate quality controls
• Manage the day-to-day operations of the financial crime team, both the people and the processes
• Ensure all financial crime analysts are properly trained and resourced to perform their roles effectively
• Act as the point of escalation for the financial crime analysts, to provide guidance and support with complex cases
• Monitor the performance of the financial crime system and provide feedback on improvements to the second line Systems team
• Ensure all regulatory and Scheme mandated actions are completed in a timely manner, such as raising and escalating SARs, adding merchants to Scheme watch lists etc.
• Lead the development of appropriate financial crime review processes, in conjunction with the second line teams
• Monitor the performance of the financial crime analysts, ensuring they investigate all potential financial crime events accurately and within agreed timeframes
• Act as the main liaison point with the rest of the business for queries and feedback
• Provide regular reporting to senior leadership on the performance of both the financial crime analysts and performance against SLAs and KPIs
• Work closely with peers to mould a high achieving, well controlled organisation which can achieve targets safely;
• Support the development and implementation of a risk management strategy in support of the Group’s strategy;
• Do your part to ensure that all activities comply with relevant legislation and regulation.

Who you are

• 5-7 years financial crime experience, with at least 3 years as a supervisor, team leader or manager
• 4-6 years of experience in Financial Services or Payments companies
• Ability to analyse documentation from different countries, to identify suspicious items
• Strong attention to detail and ability to make real-time, informed decisions
• Excellent time management and organizational ability
• Ability to multitask and meet constant deadlines
• Hands-on experience with statistical analysis and statistical packages
• Outstanding presentation, reporting and communication skills
• ACAMS or CFE certified (or similar) – Advantage

What you will need to bring to Planet

• A strong analytical thinker with the ability to impact and influence
• A passion for simplification and efficiency/ process improvement
• Excellent oral and written communication skills with advanced skills related to the preparation and submission of internal reporting and external regulatory, and risk/compliance reports
• The ability to manage and prioritise multiple tasks and work under demanding conditions with many interruptions
• A business mindset with a drive to find solutions that allow business and market share growth in a prudent and long-term-oriented approach
• A high degree of discretion and the ability to work with sensitive and confidential data
• Honesty, integrity and resilience

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.