Project Coordinator (with German)

Planet are a technology company that’s transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world’s most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide.

Function Overview:

As part of Global Operations, you’ll be working with an amazing diverse team of talented and customer centric people across the world. We’re building a world-class operation and you’ll be empowered to make a difference so we can better serve our customers with an easy, connected, and flawless experience.

You’ll find opportunities across customer facing, technical and administrative roles, customer services, onboarding, Tax Free, training, or one of the many other exciting areas in Global Operations. You’ll be presented with unrivalled prospects to grow, learn and develop in your career.

We’re growing fast and are always looking for ambitious individuals who want to be part of the connected commerce revolution.

Role overview:

As a Project Coordinator, you are responsible for planning and coordinating all projects related to the installation and maintenance of our software solutions for new and existing customers. Through your engagement and together with your team, you manage to make the project processes transparent, to ensure a constant flow of information to all departments involved in the project and thus to guarantee a smooth and timely implementation of the projects at our customers.

What you will do:

• Planning of installation as well as training sessions on site or via remote, e.g. for new installations, server relocations or updates
• Support of projects during the entire project duration, including all arising tasks concerning monitoring, controlling and documentation, while adhering to deadlines and agreements
• Planning, coordination and documentation of project tasks
• Close cooperation and coordination with our internal sales, support and orders teams and our sales partners
• Communication with customers throughout the projects
• Appointment and travel management

Who you are:

• A successfully completed commercial vocational training or comparable degree, preferably in the hotel industry
• Experience in the hotel industry
• Fluent German and English, both written and spoken
• You are a real organizational talent and you are used to working in a service-oriented manner
• You are eloquent, have a good way of expressing yourself and maintain a friendly tone even in stressful situations
• You have a real service mentality
• Your customer orientation is the focus of your work and determines your quality standard
• Communication and team skills, as well as a confident manner and assertiveness
• Experience with the PMS software Protel desirable

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.