Digital Product Owner - FTTH & TV

What tasks await you?

• Work closely with performance and business teams to ensure smooth sales processes from offer presentation to delivery and service activation
• Conduct training and presentations to educate stakeholders on key elements of sales workflows
• Manage end-to-end sales processes, including initiating and monitoring changes to ensure consistency and effectiveness NPS (Net Promoter Score)
• Create and implement a business roadmap for eCommerce tools, using WSJF to prioritize initiatives
• Continuously improve sales processes to enhance efficiency and customer experience

What skills will be appreciated?

• Ability to develop and execute business strategies, analyze data, and interpret results to support decision-making
• Experience in managing product backlogs coordinating with development teams and ensuring smooth delivery within a Scrum framework
• Ability to support product and service launches and manage implementation processes end-to-end
• Strong teamwork skills, with the ability to work across different teams and effectively communicate with key stakeholders
• At least 2 years of experience in roles such as Product Owner, Product Manager or similar - ideally involving digital application development for remote or assisted sales channels Experience in telecommunications or related sectors is a plus
• Fluent in English with strong presentation and communication skills

Our offer for you:

As a Product Owner, you will lead the creation of outstanding user experiences by optimizing sales and service processes in the telecommunications sector with focus on FTTH and TV products. This role offers you the opportunity to make a real impact, with a strong focus on delivering exceptional business outcomes and customer satisfaction. You will oversee sales journeys across remote and direct channels, using technology to improve process quality and efficiency. Working closely with business and central teams, you will drive customer-centric solutions, lead continuous improvements and ensure our platforms consistently meet and exceed user and market expectations.

Benefits

• Benefits for you and your loved ones: sports packages, medical care, life insurance
• Limitless growth: WeGrow - individual development plans, webinars and external trainings, Festiwal Rozwoju, access to learning platforms
• Celebrate in magenta style: an additional day off for your birthday/name day, anniversary leave, team-building events, internal contests
• Benefits tailored to your needs: access to the benefit platform, ZFŚŚ, unlimited phone offer (also for private use), special offer for T-Mobile products, as well as discounts from our partners
• Support, comfort, security: free parking spot and gym at the office (Warsaw, Marynarska), modem with Internet for home office, well-being and volunteering programs, Znam Talent - referral program, sports initiatives, DE&I employee resource groups

Our recruitment process

• In our recruitment process, you can expect honesty and transparency. We consider each candidacy carefully and fairly, without any exceptions. We don’t look at your race, skin color, sexual orientation, gender identity, nationality, disability status, beliefs, appearance or religion. It’s your competencies that count.

• We also guarantee that you will always receive feedback when participating in recruitment for #MagentaTeam

• Send your CV - remember to include information about the competences we are looking for (you will find them in the section WHAT DO YOU BRING?)

• We will call you to tell you more about this position and to confirm your availability and expectations.

• We will invite you to a meeting - this is the perfect moment to verify mutual expectations and get to know each other. We will be happy to get to know what motivates you, hear about your successes and expectations for your new job. During the conversation, you will learn more about our company, team and the tasks we have prepared for you from your direct superior or teammate.

• Success? Welcome to T-Mobile! We will give you access to the onboarding platform where you will provide your contract details and learn more about the company. You will also receive all necessary information about your first day and direct contact to your supervisor(s)/buddy. Welcome to #MagentaTeam!