🤓 Group Solution Sales Agent
🌍 Accor | Złota 59, Warszawa🖥 https://careers.accor.com/pl/pl
#relationship, #negotiation, #sales
We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.
Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.
Join us in the Sales Team as Group Solution Sales Agent where you will advise and process business groups enquiries for strategic, key and regional accounts. Driving business to our hotels and global properties in line with our objectives , using the tools outlined to drive performance and to gain fees for the business.
Here is a summary of some of the great things you will be doing:
- Advising and recommending relevant hotels and Accor solutions to the client that best suit their needs and Accor sales priorities
- Answering and qualifying the customer’s booking requests
- Maintaining a strong and professional relationship with customers, hotels and Accor Sales Teams
- Increase sales and improve confirmation and conversion ratios
- Negotiating prices with the clients & hotels
- Being aware and up to date on the market information, trends and competitors.
- Involvement in projects as outlined annually to help drive and develop groups business through new innovations and processes
Your experience and skills include:
- Focus on the customer
- High communication skills
- Experience in group reservation, sales or call center is a plus
- Fluent in English, good command of Polish, German will be a plus
- Bachelor's Degree in Sales, Business, Hospitality, or related area
- Strong self and work organisation skills, ability to work independently within a clarified framework
- Ability to perform multiple tasks in a complex environment
- Team player, open-minded, eager to learn, flexible, passionate
What is in it for you:
- Part of a multi-national team
- Office with modern design & activity based working concept
- Hybrid way of working
- Package of benefits and perks of working for Accor, including talent development opportunities and Corporate Social Responsibility activities
Do what you love. Care for the world. Dare to challenge the status quo! #BELIMITLESS