What's this position about:

• supporting the existing Sales Team in everyday tasks to ensure professional customer service, 
• creating fine communication lines, both internally within the team and the whole office, as well as externally with the existing and potential clients,
• working independently on smaller accounts and assisting Senior Team members with key customers,
• identifying and pursuing upsell opportunities,
• back-office coordination of the contracts and formal documentation (NDAs, contracts, SOWs), terms negotiations with new accounts, and coordinating legal consultation if needed,
• using and improving the existing techniques to ensure client’s positive experience and satisfaction at every stage of the project cycle,
• direct collaboration with Apptension project teams and client’s representatives to ensure client's vision and needs are met along the way, mitigate potential conflicts or help in solving them if already present.

What will your typical workday look like?

Tools you’ll be working with:

• Hubspot -  CRM & sales task management
• Confluence - knowledge base
• Linkedin - network directory, networking activities
• Teamdeck - resource availability 
• Slack - for internal communication
• Zoom, Google Meet - for client and team calls
• Google Workspace tools - for email, working with documents, presentations and spreadsheets
  
  

What do you need to have to join us? 

• min. 1  year of experience working in sales for an IT company, ideally in a software house environment with UK/US clients
• excellent command of written and spoken English (at least C1)
• theoretical knowledge of different methodologies, practices and standards in software development
• excellent communication, social interaction and interpersonal skills
• ability to build strong client relationships to maintain existing business and develop new opportunities - you can identify gaps and growth potential before client can
• strong negotiation skills - you’re able to help with negotiating a new client contract or renegotiating an existing client deal
• ability to deal calmly with any customer (or team) complaints and problems
• ability to give and receive feedback, as well as participate in group problem-solving

• some experience in conducting discovery calls and gathering clients requirements
• proven track record of closing deals - understanding of what makes a good offer and how to get client’s ‘sign off’
• understanding and ability to manage multiple layers of the sales process
• understanding the need for efficiency within the sales process and what is the good practice to achieve it

• flexible working hours - we start between 8 A.M and 11 A.M
• remote work - we work remotely now but we have a convenient office location in the center of Poznań too!
• work in well-oiled Scrum teams + we enjoy spending time together not only in the office
• co-funded Multisport card
• private health insurance and mental health support
• 1500 PLN per year for training, courses, books of your choice
• team retreats and internal initiatives
• DevTalks, knowledge-sharing meetings + board games nights
• a well-equipped chill room with PlayStation, board games and books
• internal crowdfunding - each month our employees receive their own budget they can use to execute different ideas - our Wishlist was awarded with an "EB Kreator 2016" prize for the best internal employer branding campaign