Customers Service Expert with languages
Obsługa klienta
Customers Service Expert with languages
Warszawa
Rodzaj pracy
Pełny etat
Doświadczenie
Staż/Junior
Forma zatrudnienia
Dowolna
Tryb pracy
Praca stacjonarna
Wymagane umiejętności
Opis stanowiska
Who we are:
We are a company helping our clients to claim their compensation in the area of aviation. We put customer satisfaction in the first place, so we pay attention to the sympathetic, fast and comprehensive service of our cases.
Many airline passengers are unaware that they should be compensated for a cancelled, delayed or overbooked flight. We want to change it! But we need YOU to help us!
On GIVT Board you’ll be responsible for:
- Answering customer inquiries regarding the handling of their affairs
- Support for incoming and outgoing calls
- Verification of correctness of collected documents
- Co-creation of new processes and procedures in Operations Department
- Cooperation with all company departments for efficient and comprehensive customer service
Who we're looking for:
- Knowledge of English and German, French, Spanish, Portuguese, Italian at B2 / C1 level
- Openness to changes
- Willingness to learn new things and work in a team
- High personal culture and very good work organization
- Accuracy and independence
- Responsibility for handling cases at every stage of the process
What we provide:
- Work in a young and energetic team
- Possibility to influence our processes and products
- The possibility of development within the company
- English classes with native speaker
- Fruit Wednesdays
- Company integration events
So if you like working in a fresh and innovative environment, you like to influence your work and you value a friendly atmosphere - join us!
