Business Relationship Manager
Sprzedaż

Business Relationship Manager

Kraków
Rodzaj pracy
Pełny etat
Doświadczenie
Staż/Junior
Forma zatrudnienia
Dowolna
Tryb pracy
Praca w pełni zdalna

Wymagane umiejętności

Opis stanowiska

Rekrutacja zdalna
You + Miquido =

  • Developing long-term relationships with clients
  • Planning and executing recurring meetings with our clients focused on maintaining relationships incl.: status meetings, update calls, bonding, etc.
  • Being the primary point of contact for our clients, supporting them with domain knowledge and advice (technical and business)
  • Focusing on adding value to the client rather than generating revenue
  • Actively looking at company’s services and upselling them to current clients based on their needs
  • Participating in industry events both internal e.g. Mobiconf, and external for strengthening ties with customers (currently online, after pandemic - some level of business travel will be involved)
  • Working between customers and cross-functional internal teams (Project teams, Product Strategy, Sales, Marketing) to ensure the timely and successful delivery of our solutions
  • Taking ownership of problems and proactively resolving technical and process-related issues (in cooperation with internal teams and departments)

You’ll can be the perfect match for us if you have:

  • Min. 2 years of experience in Account Management / Business Relationship Management in IT 
  • Strong communication and relationship-building skills
  • Problem-solving skills and can-do attitude (you treat obstacles as challenges)
  • Fluent communication in English (min. C1 level, both in writing and speaking)
  • Being well-organized in managing your own tasks: prioritization, context-switching
  • Practical knowledge of sales processes and techniques
  • Practical knowledge of services upselling (identifying and exploring opportunities for service and business improvement, driving analysis for improvements and efficiencies)
  • Solid knowledge of software development processes and emerging technologies 
  • Willingness to travel abroad (after pandemic ;)

As this role straddles both the IT and business world, you should be reasonably fluent in both. 

It will be love at first sight, if you have:

  • Multidisciplinary knowledge of creating digital solutions
  • Experience as a Project Manager, Product Owner, Dev Team Leader, or other (problem-solver)
  • Work experience in a software house

What do we offer?

  • attractive salary: 9,000 – 14,500 PLN net b2b or 7,500 – 12,000 gross job contract
  • ambitious, creative, talented & highly experienced team
  • contributing to projects for clients all over the world
  • flexible working hours and a possibility to work remotely from time to time
  • private health insurance, MyBenefit platform, subsidized MultiSport Card and other goodies
  • training budget (3000 PLN per year)
  • relocation package (4000 PLN gross)
  • support from and knowledge-sharing with the whole PM team (meetings, trainings)
  • free in-office English lessons with a native speaker
  • chillout room with table soccer, ping-pong, and PS4 Pro console
  • unforgettable company trips and bonding events