SEOBROTHERS
SEOBROTHERS is a Full-cycle SEO and content marketing agency. We grow websites, outpace competitors, and generate profit. We smash our knowledge in SEO and marketing together with creativity to increase traffic and drive sales. And yeah, our websites reach top positions for relevant search queries — something other companies cannot do in years.
SEOBROTHERS is looking for a VIP Client Manager. You will be responsible for building and maintaining relationships with VIP clients, coordinating special requests, and ensuring that all VIP needs are met.
Requirements:
- 2+ years of experience in a similar position;
- English: B2-C1 level;
- Excellent communication, interpersonal and organizational skills;
- Experience in customer relationship management;
- Strong problem-solving and decision-making abilities;
- Ability to work in a fast-paced environment and ability to prioritize tasks;
Will be a plus:
- Higher education in sales/marketing or related field as an advantage;
- Knowledge of German language is an advantage (possibly excellent written);
- Experience in iGaming, fintech industries.
Main Responsibilities:
- Managing the daily VIP customer service via email/WhatsApp;
- Responding to VIP customer inquiries regarding financial transactions, betting activity and/or questions about gaming activity and general information to provide a single point of contact;
- Understanding our ideal customers and their relationship to our products;
- Effectively representing the company with full knowledge of our offerings;
- Researching customer needs and determining how our solutions meet them;
- Assisting clients and creating long-term relationships that meet their needs.
Future Team:
- VIP Client Team;
- Design Team;
- Content Team;
- Affiliate Team;
- Analytics Team.
What You Will Get:
- Salary + bonus;
- Office work (Warsaw) - if you need relocation, we can help with all relocation-related issues;
- Medical insurance;
- Healthy lifestyle benefits;
- Office catering;
- Paid sick days and vacation days;
- Official holidays — days off;
- Unique experience, as our team realizes the best projects and is ready to share tips and tricks with you;
- Cool team of specialists and everything you need for professional development.
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