Trainer with Polish (Customer Service)

Are you passionate about empowering others through innovative training techniques? Do you thrive in a fast-paced, vibrant environment where your creativity and expertise can truly make a difference? If so, we invite you to become a part of our team at Concentrix in a role that promises growth, excitement, and impact!

As our Trainer , you will be the driving force behind our top-notch training programs, ensuring our workforce is prepared to deliver exceptional service.

💼 You Will

• Lead with Purpose: Guide and inspire agents in a dynamic classroom setting, monitoring their progress and providing essential coaching and feedback.

• Engage Creatively: Use innovative training techniques and interactive activities to captivate and motivate participants.

• Facilitate Seamless Transitions: Help trainees confidently step into their roles, meeting all competency standards.

• Stay Cutting-Edge: Keep yourself updated on the latest products and industry trends by participating in key meetings and calls.

• Collaborate and Innovate: Work closely with the Instructional Design team to create diverse and impactful training materials.

• Drive Continuous Improvement: Leverage feedback to continuously enhance our training programs.

👤Ideal Profile

• Experience Matters: You have a solid background in training, coaching /developing people - especially within the BPO/CC industry.

• Bilingual Excellence: Fluent in Polish (C1) and English (B2/C1), you communicate effortlessly with a variety of audiences.

• Soft Skills Superstar: Your expertise in training methodologies pairs perfectly with your outstanding interpersonal skills.

• Master Communicator: Speaking to large groups feels natural, and you thrive in such settings.

• Tech-Savvy: Proficient in Microsoft Office, you can multitask and thrive under pressure.

• Relationship Builder: Detail-oriented and personable, you forge strong connections easily.

🎁 Why You'll Love Working Here

• Comprehensive Benefits: Enjoy a full package including the MyBenefit system, private healthcare with Luxmed, and life insurance.

• Growth Opportunities: Access to a wealth of e-learning platforms to fuel your professional development.

• Support Systems: Benefit from our Employee Assistance Program offering psychological, managerial, legal, and financial counseling.

• Language Development: Enhance your skills with free language classes.

• Fun and Engagement: Participate in exciting events, contests, lotteries, and so much more!

• Stable Employment: Secure a full-time role with a reliable employment contract.

Join us and be part of a journey where your contributions are valued, your potential is unleashed, and your career is set on a path to success. Apply today and let’s create something extraordinary together!